IBM webMethods iPaaS

All Systems Operational

About This Site

Check here for updates about public webMethods iPaaS environments availability, incidents history, and planned maintenance events for the last 90 days. A platform is considered available if the REST API health endpoints respond to client calls.

Subscribe to get updates for scheduled maintenance events or when webMethods iPaaS reports or resolves an incident.

For product and region details, go to https://www.ibm.com/docs/en/wm-ipaas?topic=webmethods-products

For uptime and incidents data, older than 90 days, go to https://status.webmethods.io/uptime.

IBM webMethods iPaaS Operational
90 days ago
99.87 % uptime
Today
US1 IBM webMethods iPaaS Operational
90 days ago
99.85 % uptime
Today
US2 IBM webMethods iPaaS Operational
90 days ago
99.87 % uptime
Today
EU2 IBM webMethods iPaaS Operational
90 days ago
99.87 % uptime
Today
EU3 IBM webMethods iPaaS Operational
90 days ago
99.87 % uptime
Today
AU1 IBM webMethods iPaaS Operational
90 days ago
99.87 % uptime
Today
US1 IBM webMethods iPaaS- TMS Operational
90 days ago
99.87 % uptime
Today
AU2 IBM webMethods iPaaS Operational
90 days ago
99.87 % uptime
Today
IBM webMethods Integration Operational
90 days ago
99.85 % uptime
Today
US1 INT Operational
90 days ago
99.85 % uptime
Today
US2 INT Operational
90 days ago
99.85 % uptime
Today
EU2 INT Operational
90 days ago
99.85 % uptime
Today
EU3 INT Operational
90 days ago
99.84 % uptime
Today
AU1 INT Operational
90 days ago
99.83 % uptime
Today
AU2 INT Operational
90 days ago
99.86 % uptime
Today
IBM webMethods API Gateway Operational
90 days ago
99.46 % uptime
Today
US1 APIGW K8 Operational
90 days ago
99.47 % uptime
Today
US2 APIGW Operational
90 days ago
99.46 % uptime
Today
EU2 APIGW K8 Operational
90 days ago
99.47 % uptime
Today
EU3 APIGW Operational
90 days ago
99.44 % uptime
Today
AU1 APIGW Operational
90 days ago
99.46 % uptime
Today
AU2 APIGW Operational
90 days ago
99.47 % uptime
Today
IBM webMethods Developer Portal Operational
90 days ago
99.47 % uptime
Today
US1 DEVPORTAL Operational
90 days ago
99.47 % uptime
Today
US2 DEVPORTAL Operational
90 days ago
99.47 % uptime
Today
EU2 DEVPORTAL Operational
90 days ago
99.46 % uptime
Today
EU3 DEVPORTAL Operational
90 days ago
99.46 % uptime
Today
AU1 DEVPORTAL Operational
90 days ago
99.47 % uptime
Today
AU2 DEVPORTAL Operational
90 days ago
99.46 % uptime
Today
IBM webMethods API Control Plane Operational
90 days ago
99.91 % uptime
Today
EU3 APICP Operational
90 days ago
99.91 % uptime
Today
IBM webMethods B2B Operational
90 days ago
99.87 % uptime
Today
US1 B2B Operational
90 days ago
99.87 % uptime
Today
US2 B2B Operational
90 days ago
99.87 % uptime
Today
EU2 B2B Operational
90 days ago
99.87 % uptime
Today
EU3 B2B Operational
90 days ago
99.86 % uptime
Today
AU1 B2B Operational
90 days ago
99.87 % uptime
Today
AU2 B2B Operational
90 days ago
99.87 % uptime
Today
IBM webMethods Managed File Transfer Operational
90 days ago
100.0 % uptime
Today
US1 Managed File Transfer Operational
90 days ago
100.0 % uptime
Today
US2 Managed File Transfer Operational
90 days ago
100.0 % uptime
Today
EU3 Managed File Transfer Operational
90 days ago
100.0 % uptime
Today
AU1 Managed File Transfer Operational
90 days ago
100.0 % uptime
Today
IBM webMethods End-To-End Monitoring Operational
90 days ago
99.87 % uptime
Today
US1 E2EM Operational
90 days ago
99.87 % uptime
Today
US2 E2EM Operational
90 days ago
99.87 % uptime
Today
EU2 E2EM Operational
90 days ago
99.87 % uptime
Today
EU3 E2EM Operational
90 days ago
99.87 % uptime
Today
AU1 E2EM Operational
90 days ago
99.87 % uptime
Today
AU2 E2EM Operational
90 days ago
99.87 % uptime
Today
IBM webMethods Metering Operational
90 days ago
99.85 % uptime
Today
EU2 IBM webMethods Metering Operational
90 days ago
99.85 % uptime
Today
IBM webMethods Integration Embed Operational
90 days ago
100.0 % uptime
Today
US1 EMBED Operational
90 days ago
100.0 % uptime
Today
EU2 EMBED Operational
90 days ago
100.0 % uptime
Today
IBM webMethods Integration Cloud Container Operational
90 days ago
99.95 % uptime
Today
US1 CLOUD CONTAINER Operational
90 days ago
99.92 % uptime
Today
EU2 CLOUD CONTAINER Operational
90 days ago
99.92 % uptime
Today
EU3 CLOUD CONTAINER Operational
90 days ago
100.0 % uptime
Today
IBM webMethods Agile Apps Operational
US1 WM AA Operational
EU1 WM AA Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Changes to IBM webMethods API Gateway Domains and URLs Dec 25, 2025 15:45-15:50 UTC

The domains gateway.webmethodscloud.com, gateway.webmethodscloud.de, and gateway.webmethodscloud.eu for IBM webMethods API Gateway are changing to the domain webMethods.io.

If you are using the gateway.webmethodscloud.com, gateway.webmethodscloud.de and gateway.webmethodscloud.eu please redirect your browser, DNS CNAMES and/or mapping for custom domains to the URLs ending with webmethods.io.

Please make this change as soon as possible.

Posted on Jun 06, 2025 - 15:29 UTC

ACTION REQUIRED: IBM webMethods SSL Certificate Expiry and Truststore Update Required in Europe Frankfurt AWS EU2 Jan 31, 2026 02:30-03:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 2026 - 10:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 11:22 UTC
Scheduled - On January 31, 2026, We will renew the SSL certificates from 02:30 to 03:30 UTC.

IBM webMethods would like to inform you that the SSL certificate for the iPaaS services is due to expire on February 05, 2026. As part of our commitment to ensuring secure communications, we will be renewing the certificate. This requires action to update the truststore with the new SSL certificates before January 31, 2026, in order to continue securely interacting with our platform.

Downtime: No
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods End-To-End Monitoring, Managed File Transfer
Customer actions: The following steps can be followed to safely replace the SSL certificates:
• Download the SSL certificates: Click here to download AWS SSL/TLS Certificates
• Back up your existing SSL/TLS certificate
• Install the new SSL/TLS certificate
• Remove the expired SSL/TLS certificate after February 05, 2026.

Questions or problems: Open a case with IBM support.

Jan 09, 2026 - 11:16 UTC

IBM webMethods API Gateway and Developer Portal Infrastructure Migration - East US Virginia Azure US2 Jan 31, 2026 02:30-12:30 UTC

As part of a mandatory infrastructure compliance requirement, we will be performing a backend datastore migration. During this migration, your tenant might observe disruptions of approximately 15 minutes while core data is migrated.

Please note: Analytics data will be backfilled after the upgrade. As such, reporting may temporarily display incomplete data until the process is completed.

Affected products:
IBM webMethods API Gateway
IBM webMethods Developer Portal

Customer Action Required:
To ensure a seamless transition and minimize any potential impact, please upgrade all your API Gateway environments to version 11.1.0.6.0670. This version is critical because it supports both the current and new datastores, ensuring compatibility throughout the migration process.

If the upgrade is not completed, your API Gateway will be automatically upgraded to version 11.1.0.6.0670 between January 19, 2026 02:30 UTC and Jan 23, 2026 08:00 UTC. Please refer previous announcement titled "IBM webMethods API Gateway version 11.1.0.6.0670 Hotfix Release" here.

Please review your current version of API Gateway and plan accordingly.
For detailed upgrade instructions and support resources, please refer to the product documentation or contact IBM Support.

Posted on Jan 08, 2026 - 06:12 UTC

ACTION REQUIRED: IBM webMethods SSL Certificate Expiry and Truststore Update Required in US West Oregon AWS US1 Jan 31, 2026 07:30-08:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 2026 - 10:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 11:22 UTC
Scheduled - On January 31, 2026, We will renew the SSL certificates from 07:30 to 08:30 UTC.

IBM webMethods would like to inform you that the SSL certificate for the iPaaS services is due to expire on February 05, 2026. As part of our commitment to ensuring secure communications, we will be renewing the certificate. This requires action to update the truststore with the new SSL certificates before January 31, 2026, in order to continue securely interacting with our platform.

Downtime: No
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods End-To-End Monitoring, Managed File Transfer
Customer actions: The following steps can be followed to safely replace the SSL certificates:
• Download the SSL certificates: Click here to download AWS SSL/TLS Certificates
• Back up your existing SSL/TLS certificate
• Install the new SSL/TLS certificate
• Remove the expired SSL/TLS certificate after February 05, 2026.

Questions or problems: Open a case with IBM support.

Jan 09, 2026 - 11:16 UTC

ACTION REQUIRED: IBM webMethods SSL Certificate Expiry and Truststore Update Required in AU2 Sydney AWS Jan 31, 2026 09:30-10:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 2026 - 10:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 11:22 UTC
Scheduled - On January 31, 2026, We will renew the SSL certificates from 09:30 to 10:30 UTC.

IBM webMethods would like to inform you that the SSL certificate for the iPaaS services is due to expire on February 05, 2026. As part of our commitment to ensuring secure communications, we will be renewing the certificate. This requires action to update the truststore with the new SSL certificates before January 31, 2026, in order to continue securely interacting with our platform.

Downtime: No
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods End-To-End Monitoring, Managed File Transfer
Customer actions: The following steps can be followed to safely replace the SSL certificates:
• Download the SSL certificates: Click here to download AWS SSL/TLS Certificates
• Back up your existing SSL/TLS certificate
• Install the new SSL/TLS certificate
• Remove the expired SSL/TLS certificate after February 05, 2026.

Questions or problems: Open a case with IBM support.

Jan 09, 2026 - 11:16 UTC

ACTION REQUIRED: IBM webMethods SSL Certificate Expiry and Truststore Update Required in West Europe Netherlands Azure EU3 Feb 1, 2026 02:30-03:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 28, 2026 - 06:20 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 2026 - 10:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 11:46 UTC
Scheduled - On February 01, 2026, We will renew the SSL certificates from 02:30 to 03:30 UTC.

IBM webMethods would like to inform you that the SSL certificate for the iPaaS services is due to expire on February 05, 2026. As part of our commitment to ensuring secure communications, we will be renewing the certificate. This requires action to update the truststore with the new SSL certificates before February 01, 2026, in order to continue securely interacting with our platform.

Downtime: No
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods End-To-End Monitoring, Managed File Transfer, IBM webMethods API Control Plane

Customer actions: The following steps can be followed to safely replace the SSL certificates:
• Download the SSL certificates: Click here to download Azure SSL/TLS Certificates
• Back up your existing SSL/TLS certificate
• Install the new SSL/TLS certificate
• Remove the expired SSL/TLS certificate after February 05, 2026.

Questions or problems: Open a case with IBM support.

Jan 09, 2026 - 11:39 UTC

ACTION REQUIRED: IBM webMethods SSL Certificate Expiry and Truststore Update Required in East US Virginia Azure US2 Feb 1, 2026 07:30-08:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 2026 - 10:04 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 11:46 UTC
Scheduled - On February 01, 2026, We will renew the SSL certificates from 07:30 to 08:30 UTC.

IBM webMethods would like to inform you that the SSL certificate for the iPaaS services is due to expire on February 05, 2026. As part of our commitment to ensuring secure communications, we will be renewing the certificate. This requires action to update the truststore with the new SSL certificates before February 01, 2026, in order to continue securely interacting with our platform.

Downtime: No
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods End-To-End Monitoring, Managed File Transfer

Customer actions: The following steps can be followed to safely replace the SSL certificates:
• Download the SSL certificates: Click here to download Azure SSL/TLS Certificates
• Back up your existing SSL/TLS certificate
• Install the new SSL/TLS certificate
• Remove the expired SSL/TLS certificate after February 05, 2026.

Questions or problems: Open a case with IBM support.

Jan 09, 2026 - 11:39 UTC

ACTION REQUIRED: IBM webMethods SSL Certificate Expiry and Truststore Update Required in Australia East Azure AU1 Feb 1, 2026 09:30-10:30 UTC

Update - We will be undergoing scheduled maintenance during this time.
Jan 16, 2026 - 10:04 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 09, 2026 - 11:46 UTC
Scheduled - On February 01, 2026, We will renew the SSL certificates from 09:30 to 10:30 UTC.

IBM webMethods would like to inform you that the SSL certificate for the iPaaS services is due to expire on February 05, 2026. As part of our commitment to ensuring secure communications, we will be renewing the certificate. This requires action to update the truststore with the new SSL certificates before February 01, 2026, in order to continue securely interacting with our platform.

Downtime: No
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods End-To-End Monitoring, Managed File Transfer

Customer actions: The following steps can be followed to safely replace the SSL certificates:
• Download the SSL certificates: Click here to download Azure SSL/TLS Certificates
• Back up your existing SSL/TLS certificate
• Install the new SSL/TLS certificate
• Remove the expired SSL/TLS certificate after February 05, 2026.

Questions or problems: Open a case with IBM support.

Jan 09, 2026 - 11:39 UTC

All IBM webMethods iPaaS Products in US West Oregon AWS US1 Product Release Feb 7, 2026 02:30-07:30 UTC

As previously announced, Software AG Cloud has been renamed IBM webMethods iPaaS, and the URLs for Software AG Cloud components are changing to new IBM URLs; specifically, from *.softwareag.cloud to *.platform.ipaas.ibm.com.

On February 07, 2026, we will release all IBM webMethods iPaaS products from 02:30 UTC to 07:30 UTC. These releases will redirect your *.softwareag.cloud URLs to the *.platform.ipaas.ibm.com URL. Please see Product Offering Details for Existing webMethods Customers and Partners.

Downtime: 30 minutes. For IBM webMethods iPaaS SaaS offerings, all design-time and other runtime activities may experience authentication issues and disruptions (including execution failures due to authentication and server errors) during the maintenance window. Downtime typically begins 30 minutes after the maintenance start time.

Other affected components: All IBM webMethods iPaaS Products

Customer actions:
IBM webMethods Integration Hybrid connectivity issue:
In a hybrid environment, an on-premises Universal Messaging (UM) client cannot reconnect to a Cloud UM server after receiving a security exception.
To avoid regression defects and restore hybrid connectivity between the on-premises environment and Universal Messaging (UM), install the following latest fixes:
⦁ For Integration Server 10.15: Universal Messaging Common Libraries 10.15 Fix 28
⦁ For Integration Server 11.1: NUMCommonLibraries 11.1 Fix 3
If you are not yet on the recommended fix versions, follow these steps to restore hybrid connectivity:
1. Disable and re‑enable the connection to re‑establish connectivity.
2. If the issue persists, restart your on‑premises Integration Server.

See Product Offering Details for Existing webMethods Customers and Partners for a detailed description.

Questions or problems: Open a case with IBM Support

Posted on Jan 09, 2026 - 17:17 UTC

IBM webMethods API Gateway version 11.1.0 in AU2 Sydney AWS Infrastructure Release Feb 9, 2026 12:00-15:00 UTC

On February 09, 2026, we will deploy an infrastructure release from 12:00 to 15:00 UTC.

Downtime: No
Other affected components: None
Customer actions: None, during maintenance, you may experience temporary glitches in design time or runtime transactions. If any transactions fail, please retry them

Questions or problems: Open a case with IBM support.

Posted on Jan 20, 2026 - 05:02 UTC

IBM webMethods API Gateway version 11.1.0 in Australia East Azure AU1 Infrastructure Release Feb 9, 2026 12:00-15:00 UTC

On February 09, 2026, we will deploy an infrastructure release from 12:00 to 15:00 UTC.

Downtime: No
Other affected components: None
Customer actions: None, during maintenance, you may experience temporary glitches in design time or runtime transactions. If any transactions fail, please retry them

Questions or problems: Open a case with IBM support.

Posted on Jan 20, 2026 - 05:02 UTC

IBM webMethods API Gateway version 11.1.0 in West Europe Netherlands Azure EU3 Infrastructure Release Feb 10, 2026 02:00-06:00 UTC

On February 10, 2026, we will deploy an infrastructure release from 02:00 to 06:00 UTC.

Downtime: No
Other affected components: None
Customer actions: None, during maintenance, you may experience temporary glitches in design time or runtime transactions. If any transactions fail, please retry them

Questions or problems: Open a case with IBM support.

Posted on Jan 23, 2026 - 08:29 UTC

IBM webMethods API Gateway version 11.1.0 in Europe Frankfurt AWS EU2 Infrastructure Release Feb 10, 2026 02:00-06:00 UTC

On February 10, 2026, we will deploy an infrastructure release from 02:00 to 06:00 UTC.

Downtime: No
Other affected components: None
Customer actions: None, during maintenance, you may experience temporary glitches in design time or runtime transactions. If any transactions fail, please retry them

Questions or problems: Open a case with IBM support.

Posted on Jan 23, 2026 - 08:29 UTC

IBM webMethods API Gateway version 11.1.0 in East US Virginia Azure US2 Infrastructure Release Feb 11, 2026 07:00-11:00 UTC

On February 11, 2026, we will deploy an infrastructure release from 07:00 to 11:00 UTC.

Downtime: No
Other affected components: None
Customer actions: None, during maintenance, you may experience temporary glitches in design time or runtime transactions. If any transactions fail, please retry them

Questions or problems: Open a case with IBM support.

Posted on Jan 23, 2026 - 08:29 UTC

IBM webMethods API Gateway version 11.1.0 in US West Oregon AWS US1 Infrastructure Release Feb 11, 2026 07:00-11:00 UTC

On February 11, 2026, we will deploy an infrastructure release from 07:00 to 11:00 UTC.

Downtime: No
Other affected components: None
Customer actions: None, during maintenance, you may experience temporary glitches in design time or runtime transactions. If any transactions fail, please retry them

Questions or problems: Open a case with IBM support.

Posted on Jan 23, 2026 - 08:29 UTC

All IBM webMethods iPaaS Products in AU2 Sydney AWS Product Release Feb 14, 2026 02:30-07:00 UTC

As previously announced, Software AG Cloud has been renamed IBM webMethods iPaaS, and the URLs for Software AG Cloud components are changing to new IBM URLs; specifically, from *.softwareag.cloud to *.platform.ipaas.ibm.com.

On February 14, 2026, we will release all IBM webMethods iPaaS products from 02:30 UTC to 07:00 UTC. These releases will redirect your *.softwareag.cloud URLs to the *.platform.ipaas.ibm.com URL. Please see Product Offering Details for Existing webMethods Customers and Partners.

Downtime: 30 minutes. For IBM webMethods iPaaS SaaS offerings, all design-time and other runtime activities may experience authentication issues and disruptions (including execution failures due to authentication and server errors) during the maintenance window. Downtime typically begins 30 minutes after the maintenance start time.

Other affected components: All IBM webMethods iPaaS Products

Customer actions:
IBM webMethods Integration Hybrid connectivity issue:
In a hybrid environment, an on-premises Universal Messaging (UM) client cannot reconnect to a Cloud UM server after receiving a security exception.
To avoid regression defects and restore hybrid connectivity between the on-premises environment and Universal Messaging (UM), install the following latest fixes:
⦁ For Integration Server 10.15: Universal Messaging Common Libraries 10.15 Fix 28
⦁ For Integration Server 11.1: NUMCommonLibraries 11.1 Fix 3
If you are not yet on the recommended fix versions, follow these steps to restore hybrid connectivity:
1. Disable and re‑enable the connection to re‑establish connectivity.
2. If the issue persists, restart your on‑premises Integration Server.

See Product Offering Details for Existing webMethods Customers and Partners for a detailed description.

Questions or problems: Open a case with IBM Support

Posted on Jan 22, 2026 - 14:36 UTC

All IBM webMethods iPaaS Products in Europe Frankfurt AWS EU2 Product Release Feb 15, 2026 02:30-07:30 UTC

As previously announced, Software AG Cloud has been renamed IBM webMethods iPaaS, and the URLs for Software AG Cloud components are changing to new IBM URLs; specifically, from *.softwareag.cloud to *.platform.ipaas.ibm.com.

On February 15, 2026, we will release all IBM webMethods iPaaS products from 02:30 UTC to 07:30 UTC. These releases will redirect your *.softwareag.cloud URLs to the *.platform.ipaas.ibm.com URL. Please see Product Offering Details for Existing webMethods Customers and Partners.

Downtime: 30 minutes. For IBM webMethods iPaaS SaaS offerings, all design-time and other runtime activities may experience authentication issues and disruptions (including execution failures due to authentication and server errors) during the maintenance window. Downtime typically begins 30 minutes after the maintenance start time.

Other affected components: All IBM webMethods iPaaS Products

Customer actions:
IBM webMethods Integration Hybrid connectivity issue:
In a hybrid environment, an on-premises Universal Messaging (UM) client cannot reconnect to a Cloud UM server after receiving a security exception.
To avoid regression defects and restore hybrid connectivity between the on-premises environment and Universal Messaging (UM), install the following latest fixes:
⦁ For Integration Server 10.15: Universal Messaging Common Libraries 10.15 Fix 28
⦁ For Integration Server 11.1: NUMCommonLibraries 11.1 Fix 3
If you are not yet on the recommended fix versions, follow these steps to restore hybrid connectivity:
1. Disable and re‑enable the connection to re‑establish connectivity.
2. If the issue persists, restart your on‑premises Integration Server.

See Product Offering Details for Existing webMethods Customers and Partners for a detailed description.

Questions or problems: Open a case with IBM Support

Posted on Jan 22, 2026 - 14:48 UTC

RESCHEDULED: IBM webMethods Integration version 11.2.4 in AU2 Sydney AWS Product Release Feb 17, 2026 11:00-14:00 UTC

Update - We are updating the planned deployment schedule to ensure customers have adequate time to complete the required customer-actions ahead of the upcoming release.
Jan 29, 2026 - 12:26 UTC
Scheduled - On February 03, 2026, We will release IBM webMethods Integration version 11.2.4 from 11:00 to 14:00 UTC. The release will provide the features and/or fixes described in the associated readme.

Downtime: 10 minutes
Other affected components: During the maintenance, customers may experience temporary interruptions for hybrid integration transactions.
Customer actions: - Read the customer-actions and perform any required actions.

- If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses

Questions or problems: Open a case with IBM support.

Jan 21, 2026 - 11:27 UTC

RESCHEDULED: IBM webMethods Integration version 11.2.4 in East US Virginia Azure US2 Product Release Feb 19, 2026 08:00-11:00 UTC

Update - We are updating the planned deployment schedule to ensure customers have adequate time to complete the required customer-actions ahead of the upcoming release.
Jan 29, 2026 - 12:29 UTC
Scheduled - On February 11, 2026, We will release IBM webMethods Integration version 11.2.4 from 08:00 to 11:00 UTC. The release will provide the features and/or fixes described in the associated readme.

Downtime: 10 minutes
Other affected components: During the maintenance, customers may experience temporary interruptions for hybrid integration transactions.
Customer actions: - Read the customer-actions and perform any required actions.

- If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses

Questions or problems: Open a case with IBM support.

Jan 21, 2026 - 11:27 UTC

All IBM webMethods iPaaS Products in East US Virginia Azure US2 Product Release Feb 21, 2026 02:30-07:00 UTC

As previously announced, Software AG Cloud has been renamed IBM webMethods iPaaS, and the URLs for Software AG Cloud components are changing to new IBM URLs; specifically, from *.softwareag.cloud to *.platform.ipaas.ibm.com.

On February 21, 2026, we will release all IBM webMethods iPaaS products from 02:30 UTC to 07:00 UTC. These releases will redirect your *.softwareag.cloud URLs to the *.platform.ipaas.ibm.com URL. Please see Product Offering Details for Existing webMethods Customers and Partners.

Downtime: 30 minutes. For IBM webMethods iPaaS SaaS offerings, all design-time and other runtime activities may experience authentication issues and disruptions (including execution failures due to authentication and server errors) during the maintenance window. Downtime typically begins 30 minutes after the maintenance start time.

Other affected components: All IBM webMethods iPaaS Products

Customer actions:
IBM webMethods Integration Hybrid connectivity issue:
In a hybrid environment, an on-premises Universal Messaging (UM) client cannot reconnect to a Cloud UM server after receiving a security exception.
To avoid regression defects and restore hybrid connectivity between the on-premises environment and Universal Messaging (UM), install the following latest fixes:
⦁ For Integration Server 10.15: Universal Messaging Common Libraries 10.15 Fix 28
⦁ For Integration Server 11.1: NUMCommonLibraries 11.1 Fix 3
If you are not yet on the recommended fix versions, follow these steps to restore hybrid connectivity:
1. Disable and re‑enable the connection to re‑establish connectivity.
2. If the issue persists, restart your on‑premises Integration Server.

See Product Offering Details for Existing webMethods Customers and Partners for a detailed description.

Questions or problems: Open a case with IBM Support

Posted on Jan 22, 2026 - 15:16 UTC

RESCHEDULED: IBM webMethods Integration version 11.2.4 in Europe Frankfurt AWS EU2 Product Release Feb 21, 2026 02:30-05:30 UTC

Update - We are updating the planned deployment schedule to ensure customers have adequate time to complete the required customer-actions ahead of the upcoming release.
Jan 29, 2026 - 12:27 UTC
Scheduled - On February 07, 2026, We will release IBM webMethods Integration version 11.2.4 from 02:30 to 05:30 UTC. The release will provide the features and/or fixes described in the associated readme.

Downtime: 10 minutes
Other affected components: During the maintenance, customers may experience temporary interruptions for hybrid integration transactions.
Customer actions: - Read the customer-actions and perform any required actions.

- If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses

Questions or problems: Open a case with IBM support.

Jan 21, 2026 - 11:27 UTC

All IBM webMethods iPaaS Products in Australia East Azure AU1 Product Release Feb 22, 2026 02:30-07:00 UTC

As previously announced, Software AG Cloud has been renamed IBM webMethods iPaaS, and the URLs for Software AG Cloud components are changing to new IBM URLs; specifically, from *.softwareag.cloud to *.platform.ipaas.ibm.com.

On February 22, 2026, we will release all IBM webMethods iPaaS products from 02:30 UTC to 07:00 UTC. These releases will redirect your *.softwareag.cloud URLs to the *.platform.ipaas.ibm.com URL. Please see Product Offering Details for Existing webMethods Customers and Partners.

Downtime: 30 minutes. For IBM webMethods iPaaS SaaS offerings, all design-time and other runtime activities may experience authentication issues and disruptions (including execution failures due to authentication and server errors) during the maintenance window. Downtime typically begins 30 minutes after the maintenance start time.

Other affected components: All IBM webMethods iPaaS Products

Customer actions:
IBM webMethods Integration Hybrid connectivity issue:
In a hybrid environment, an on-premises Universal Messaging (UM) client cannot reconnect to a Cloud UM server after receiving a security exception.
To avoid regression defects and restore hybrid connectivity between the on-premises environment and Universal Messaging (UM), install the following latest fixes:
⦁ For Integration Server 10.15: Universal Messaging Common Libraries 10.15 Fix 28
⦁ For Integration Server 11.1: NUMCommonLibraries 11.1 Fix 3
If you are not yet on the recommended fix versions, follow these steps to restore hybrid connectivity:
1. Disable and re‑enable the connection to re‑establish connectivity.
2. If the issue persists, restart your on‑premises Integration Server.

See Product Offering Details for Existing webMethods Customers and Partners for a detailed description.

Questions or problems: Open a case with IBM Support

Posted on Jan 22, 2026 - 15:25 UTC

RESCHEDULED: IBM webMethods Integration version 11.2.4 in Australia East Azure AU1 Product Release Feb 24, 2026 05:30-08:30 UTC

Update - We are updating the planned deployment schedule to ensure customers have adequate time to complete the required customer-actions ahead of the upcoming release.
Jan 29, 2026 - 12:31 UTC
Scheduled - On February 17, 2026, We will release IBM webMethods Integration version 11.2.4 from 05:30 to 08:30 UTC. The release will provide the features and/or fixes described in the associated readme.

Downtime: 10 minutes
Other affected components: During the maintenance, customers may experience temporary interruptions for hybrid integration transactions.
Customer actions: - Read the customer-actions and perform any required actions.

- If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses

Questions or problems: Open a case with IBM support.

Jan 21, 2026 - 11:27 UTC

All IBM webMethods iPaaS Products in West Europe Netherlands Azure EU3 Product Release Feb 28, 2026 02:30-07:30 UTC

As previously announced, Software AG Cloud has been renamed IBM webMethods iPaaS, and the URLs for Software AG Cloud components are changing to new IBM URLs; specifically, from *.softwareag.cloud to *.platform.ipaas.ibm.com.

On February 28, 2026, we will release all IBM webMethods iPaaS products from 02:30 UTC to 07:30 UTC. These releases will redirect your *.softwareag.cloud URLs to the *.platform.ipaas.ibm.com URL. Please see Product Offering Details for Existing webMethods Customers and Partners.

Downtime: 30 minutes. For IBM webMethods iPaaS SaaS offerings, all design-time and other runtime activities may experience authentication issues and disruptions (including execution failures due to authentication and server errors) during the maintenance window. Downtime typically begins 30 minutes after the maintenance start time.

Other affected components: All IBM webMethods iPaaS Products

Customer actions:
IBM webMethods Integration Hybrid connectivity issue:
In a hybrid environment, an on-premises Universal Messaging (UM) client cannot reconnect to a Cloud UM server after receiving a security exception.
To avoid regression defects and restore hybrid connectivity between the on-premises environment and Universal Messaging (UM), install the following latest fixes:
⦁ For Integration Server 10.15: Universal Messaging Common Libraries 10.15 Fix 28
⦁ For Integration Server 11.1: NUMCommonLibraries 11.1 Fix 3
If you are not yet on the recommended fix versions, follow these steps to restore hybrid connectivity:
1. Disable and re‑enable the connection to re‑establish connectivity.
2. If the issue persists, restart your on‑premises Integration Server.

See Product Offering Details for Existing webMethods Customers and Partners for a detailed description.

Questions or problems: Open a case with IBM Support

Posted on Jan 22, 2026 - 15:29 UTC

RESCHEDULED: IBM webMethods Integration version 11.2.4 in US West Oregon AWS US1 Product Release Feb 28, 2026 08:00-11:00 UTC

Update - We are updating the planned deployment schedule to ensure customers have adequate time to complete the required customer-actions ahead of the upcoming release.
Jan 29, 2026 - 12:30 UTC
Scheduled - On February 14, 2026, We will release IBM webMethods Integration version 11.2.4 from 08:00 to 11:00 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 10 minutes
Other affected components: During the maintenance, customers may experience temporary interruptions for hybrid integration transactions.
Customer actions: - Read the customer-actions and perform any required actions.

- If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses

Questions or problems: Open a case with IBM support.

Jan 21, 2026 - 11:27 UTC

RESCHEDULED: IBM webMethods Integration version 11.2.4 in West Europe Netherlands Azure EU3 Product Release Mar 7, 2026 02:30-05:30 UTC

Update - We are updating the planned deployment schedule to ensure customers have adequate time to complete the required customer-actions ahead of the upcoming release.
Jan 29, 2026 - 12:33 UTC
Scheduled - On February 21, 2026, We will release IBM webMethods Integration version 11.2.4 from 02:30 to 05:30 UTC. The release will provide the features and/or fixes described in the associated readme.
Downtime: 10 minutes
Other affected components: During the maintenance, customers may experience temporary interruptions for hybrid integration transactions.
Customer actions: - Read the customer-actions and perform any required actions.

- If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses

Questions or problems: Open a case with IBM support.

Jan 21, 2026 - 11:27 UTC
Jan 29, 2026

No incidents reported today.

Jan 28, 2026
Completed - The scheduled maintenance has been completed.
Jan 28, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 12:00 UTC
Scheduled - On January 28, 2026, we will update our email sender address for all notifications.

What is Changing?

Previous Sender Addresses:

apicloud@webmethodscloud.eu
apicloud@webmethodscloud.de
apicloud@webmethods.io
apicloud@webmethodscloud.com

New Sender Address:

no-reply@webmethods.io

Why is this change happening?

As part of the old domain deprecation initiative, all notifications will now be sent from a single standardized address.
You can read the full announcement about the old domain deprecation here:

https://status.webmethods.io/incidents/053jtnws4p7k

Downtime: No
Other affected components: None

Customer actions:
The only action required is to update any email filters, whitelists, or rules to receive emails from no-reply@webmethods.io. This will ensure you continue receiving notifications from us.

Questions or problems: Open a case with IBM support.

Jan 8, 23:47 UTC
Completed - The scheduled maintenance has been completed.
Jan 28, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 07:00 UTC
Scheduled - On January 28, 2026, we will update our email sender address for all notifications.

What is Changing?

Previous Sender Addresses:

apicloud@webmethodscloud.eu
apicloud@webmethodscloud.de
apicloud@webmethods.io
apicloud@webmethodscloud.com

New Sender Address:

no-reply@webmethods.io

Why is this change happening?

As part of the old domain deprecation initiative, all notifications will now be sent from a single standardized address.
You can read the full announcement about the old domain deprecation here:

https://status.webmethods.io/incidents/053jtnws4p7k

Downtime: No
Other affected components: None

Customer actions:
The only action required is to update any email filters, whitelists, or rules to receive emails from no-reply@webmethods.io. This will ensure you continue receiving notifications from us.

Questions or problems: Open a case with IBM support.

Jan 8, 23:49 UTC
Completed - The scheduled maintenance has been completed.
Jan 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 02:00 UTC
Scheduled - On January 28, 2026, we will update our email sender address for all notifications.

What is Changing?

Previous Sender Addresses:

apicloud@webmethodscloud.eu
apicloud@webmethodscloud.de
apicloud@webmethods.io
apicloud@webmethodscloud.com

New Sender Address:

no-reply@webmethods.io

Why is this change happening?

As part of the old domain deprecation initiative, all notifications will now be sent from a single standardized address.
You can read the full announcement about the old domain deprecation here:

https://status.webmethods.io/incidents/053jtnws4p7k

Downtime: No
Other affected components: None

Customer actions:
The only action required is to update any email filters, whitelists, or rules to receive emails from no-reply@webmethods.io. This will ensure you continue receiving notifications from us.

Questions or problems: Open a case with IBM support.

Jan 8, 23:51 UTC
Jan 27, 2026
Completed - The scheduled maintenance has been completed.
Jan 27, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 03:30 UTC
Scheduled - On January 27, 2026, We will apply a hotfix to IBM webMethods Integration 11.2.2 from 03:30 to 04:30 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 22, 13:20 UTC
Completed - The scheduled maintenance has been completed.
Jan 27, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 03:30 UTC
Scheduled - On January 27, 2026, We will apply a hotfix to IBM webMethods Integration 11.2.2 from 03:30 to 04:30 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 22, 13:20 UTC
Jan 26, 2026

No incidents reported.

Jan 25, 2026
Completed - The scheduled maintenance has been completed.
Jan 25, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 02:30 UTC
Scheduled - As part of a mandatory infrastructure compliance requirement, we will be performing a backend datastore migration. During this migration, your tenant might observe disruptions of approximately 15 minutes while core data is migrated.

Please note: Analytics data will be backfilled after the upgrade. As such, reporting may temporarily display incomplete data until the process is completed.

Affected products:
IBM webMethods API Gateway
IBM webMethods Developer Portal

Customer Action Required:
To ensure a seamless transition and minimize any potential impact, please upgrade all your API Gateway environments to version 11.1.0.6.0670. This version is critical because it supports both the current and new datastores, ensuring compatibility throughout the migration process.

If the upgrade is not completed, your API Gateway will be automatically upgraded to version 11.1.0.6.0670 between January 19, 2026 02:30 UTC and Jan 23, 2026 08:00 UTC. Please refer previous announcement titled "IBM webMethods API Gateway version 11.1.0.6.0670 Hotfix Release" here.

Please review your current version of API Gateway and plan accordingly.
For detailed upgrade instructions and support resources, please refer to the product documentation or contact IBM Support.

Jan 8, 06:09 UTC
Jan 24, 2026
Completed - The scheduled maintenance has been completed.
Jan 24, 09:50 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 02:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 8, 06:06 UTC
Scheduled - As part of a mandatory infrastructure compliance requirement, we will be performing a backend datastore migration. During this migration, your tenant might observe disruptions of approximately 15 minutes while core data is migrated.

Please note: Analytics data will be backfilled after the upgrade. As such, reporting may temporarily display incomplete data until the process is completed.

Affected products:
IBM webMethods API Gateway
IBM webMethods Developer Portal

Customer Action Required:
To ensure a seamless transition and minimize any potential impact, please upgrade all your API Gateway environments to version 11.1.0.6.0670. This version is critical because it supports both the current and new datastores, ensuring compatibility throughout the migration process.

If the upgrade is not completed, your API Gateway will be automatically upgraded to version 11.1.0.6.0670 between January 19, 2026 02:30 UTC and Jan 23, 2026 08:00 UTC. Please refer previous announcement titled "IBM webMethods API Gateway version 11.1.0.6.0670 Hotfix Release" here.

Please review your current version of API Gateway and plan accordingly.
For detailed upgrade instructions and support resources, please refer to the product documentation or contact IBM Support.

Jan 8, 06:04 UTC
Jan 23, 2026

No incidents reported.

Jan 22, 2026
Completed - We are pausing the previously announced production release. Final validation revealed issues requiring further investigation and remediation. Our teams are addressing these matters, and we will share an updated timeline once we have additional clarity on the next steps.
Jan 22, 05:03 UTC
Scheduled - On January 28, 2026, We will release IBM webMethods B2B version 11.2.60 from 07:30 to 10:30 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 15, 15:37 UTC
Completed - We are pausing the previously announced production release. Final validation revealed issues requiring further investigation and remediation. Our teams are addressing these matters, and we will share an updated timeline once we have additional clarity on the next steps.
Jan 22, 05:03 UTC
Scheduled - On January 28, 2026, We will release IBM webMethods B2B version 11.2.60 from 03:00 to 06:00 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 15, 15:37 UTC
Completed - We are pausing the previously announced production release. Final validation revealed issues requiring further investigation and remediation. Our teams are addressing these matters, and we will share an updated timeline once we have additional clarity on the next steps.
Jan 22, 05:03 UTC
Scheduled - On January 27, 2026, We will release IBM webMethods B2B version 11.2.60 from 10:30 to 13:30 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 15, 15:37 UTC
Completed - We are pausing the previously announced production release. Final validation revealed issues requiring further investigation and remediation. Our teams are addressing these matters, and we will share an updated timeline once we have additional clarity on the next steps.
Jan 22, 05:03 UTC
Scheduled - On January 23, 2026, We will release IBM webMethods B2B version 11.2.60 from 07:30 to 10:30 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 15, 15:37 UTC
Completed - We are pausing the previously announced production release. Final validation revealed issues requiring further investigation and remediation. Our teams are addressing these matters, and we will share an updated timeline once we have additional clarity on the next steps.
Jan 22, 05:03 UTC
Scheduled - On January 23, 2026, We will release IBM webMethods B2B version 11.2.60 from 03:00 to 06:00 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 15, 15:37 UTC
Completed - We are pausing the previously announced production release. Final validation revealed issues requiring further investigation and remediation. Our teams are addressing these matters, and we will share an updated timeline once we have additional clarity on the next steps.
Jan 22, 05:03 UTC
Scheduled - On January 22, 2026, We will release IBM webMethods B2B version 11.2.60 from 10:30 to 13:30 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 15, 15:37 UTC
Completed - The scheduled maintenance has been completed.
Jan 22, 04:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:30 UTC
Scheduled - On January 22, 2026, we will deploy an infrastructure release from 04:30 to 04:45 UTC.

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 20, 13:08 UTC
Completed - The scheduled maintenance has been completed.
Jan 22, 04:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 04:00 UTC
Scheduled - On January 22, 2026, we will deploy an infrastructure release from 04:00 to 04:15 UTC.

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 20, 13:08 UTC
Completed - The scheduled maintenance has been completed.
Jan 22, 03:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 03:30 UTC
Scheduled - On January 22, 2026, we will deploy an infrastructure release from 03:30 to 03:45 UTC.

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 20, 13:08 UTC
Jan 21, 2026
Completed - The scheduled maintenance has been completed.
Jan 21, 12:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 12:30 UTC
Scheduled - On January 21, 2026, we will deploy an infrastructure release from 12:30 to 12:45 UTC.

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 20, 13:08 UTC
Completed - The scheduled maintenance has been completed.
Jan 21, 12:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 12:00 UTC
Scheduled - On January 21, 2026, we will deploy an infrastructure release from 12:00 to 12:15 UTC.

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 20, 13:08 UTC
Completed - The scheduled maintenance has been completed.
Jan 21, 11:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 11:30 UTC
Scheduled - On January 21, 2026, we will deploy an infrastructure release from 11:30 to 11:45 UTC.

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 20, 13:08 UTC
Jan 20, 2026

No incidents reported.

Jan 19, 2026
Completed - The scheduled maintenance has been completed.
Jan 19, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 10:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 7, 11:39 UTC
Scheduled - On January 19, 2026, We will apply a hotfix to IBM webMethods Integration 11.2.2 from 10:30 to 12:30 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: 10 minutes
Other affected components: Customers may experience brief interruptions for flow services as we perform maintenance and optimize performance.
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 7, 11:32 UTC
Completed - The scheduled maintenance has been completed.
Jan 19, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 7, 11:38 UTC
Scheduled - On January 19, 2026, We will apply a hotfix to IBM webMethods Integration 11.2.2 from 08:00 to 11:00 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: 10 minutes
Other affected components: Customers may experience brief interruptions for flow services as we perform maintenance and optimize performance.
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 7, 11:32 UTC
Resolved - This incident has been resolved.
Jan 19, 05:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 18, 20:27 UTC
Jan 18, 2026
Completed - The scheduled maintenance has been completed.
Jan 18, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 02:30 UTC
Scheduled - As part of a mandatory infrastructure compliance requirement, we will be performing a backend datastore migration. During this migration, your tenant might observe disruptions of approximately 15 minutes while core data is migrated.

Please note: Analytics data will be backfilled after the upgrade. As such, reporting may temporarily display incomplete data until the process is completed.

Affected products:
IBM webMethods API Gateway
IBM webMethods Developer Portal

Customer Action Required:
In case of questions or issues post migration, please contact IBM Support.

Jan 8, 06:53 UTC
Completed - The scheduled maintenance has been completed.
Jan 18, 05:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 02:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 7, 11:38 UTC
Scheduled - On January 18, 2026, We will apply a hotfix to IBM webMethods Integration 11.2.2 from 02:30 to 05:30 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: 15 minutes
Other affected components: Customers may experience brief interruptions for flow services as we perform maintenance and optimize performance.
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 7, 11:32 UTC
Jan 17, 2026
Completed - The scheduled maintenance has been completed.
Jan 17, 12:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 10:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 7, 11:37 UTC
Scheduled - On January 17, 2026, We will apply a hotfix to IBM webMethods Integration 11.2.2 from 10:30 to 12:30 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: 10 minutes
Other affected components: Customers may experience brief interruptions for flow services as we perform maintenance and optimize performance.
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 7, 11:32 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 08:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 7, 11:37 UTC
Scheduled - On January 17, 2026, We will apply a hotfix to IBM webMethods Integration 11.2.2 from 08:00 to 11:00 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: 10 minutes
Other affected components: Customers may experience brief interruptions for flow services as we perform maintenance and optimize performance.
Customer actions: None

Questions or problems: Open a case with IBM support.

Jan 7, 11:32 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 10:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 02:30 UTC
Scheduled - As part of a mandatory infrastructure compliance requirement, we will be performing a backend datastore migration. During this migration, your tenant might observe disruptions of approximately 15 minutes while core data is migrated.

Please note: Analytics data will be backfilled after the upgrade. As such, reporting may temporarily display incomplete data until the process is completed.

Affected products:
IBM webMethods API Gateway
IBM webMethods Developer Portal

Customer Action Required:
In case of questions or issues post migration, please contact IBM Support.

Jan 8, 06:58 UTC
Completed - The scheduled maintenance has been completed.
Jan 17, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 17, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 4, 05:25 UTC
Scheduled - On January 17, 2026, We will deploy an infrastructure release (EKS Version upgrade) from 03:00 to 09:00 UTC.

Cloud providers regularly release infrastructure updates that must be implemented and released by us.
These updates may lead to brief disruptions; however, you can often mitigate these interruptions by incorporating fault tolerance into the product assets you develop. Because of the shared nature of the infrastructure, it is not possible to provide specific disruption times for individual customers.

Downtime: 30 minutes
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods Integration Cloud Container, IBM webMethods End-To-End Monitoring, IBM webMethods Integration Embed, Managed File Transfer, IBM webMethods iPaaS
Customer actions:
Action Required for wM.io Integration Customers: Resolve Hybrid Connectivity Issues
To prevent regression defects and address hybrid connectivity issues between your on-premises environment and Cloud Universal Messaging (UM), please install the latest fixes as outlined below:
-> For Integration Server 10.15: Install Universal Messaging Common Libraries 10.15 Fix 28
-> For Integration Server 11.1: Install NUMCommonLibraries 11.1 Fix 3

Next Steps for Customers Not on the Recommended Versions:
If you're not currently on the suggested fix versions, please follow these steps to restore hybrid connectivity:
1.Disable and re-enable the connection to re-establish connectivity.
2.If the issue persists, restart your on-premises Integration Server.
3.For continued issues, please open a support case with IBM.

Questions or problems: Open a case with IBM support.

Dec 4, 05:22 UTC
Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.