All IBM webMethods iPaaS Products in West Europe Netherlands Azure EU3 Product Release

Scheduled for Feb 28, 02:30 - 07:30 UTC

Scheduled

As previously announced, Software AG Cloud has been renamed IBM webMethods iPaaS, and the URLs for Software AG Cloud components are changing to new IBM URLs; specifically, from *.softwareag.cloud to *.platform.ipaas.ibm.com.

On February 28, 2026, we will release all IBM webMethods iPaaS products from 02:30 UTC to 07:30 UTC. These releases will redirect your *.softwareag.cloud URLs to the *.platform.ipaas.ibm.com URL. Please see Product Offering Details for Existing webMethods Customers and Partners.

Downtime: 30 minutes. For IBM webMethods iPaaS SaaS offerings, all design-time and other runtime activities may experience authentication issues and disruptions (including execution failures due to authentication and server errors) during the maintenance window. Downtime typically begins 30 minutes after the maintenance start time.

Other affected components: All IBM webMethods iPaaS Products

Customer actions:
IBM webMethods Integration Hybrid connectivity issue:
In a hybrid environment, an on-premises Universal Messaging (UM) client cannot reconnect to a Cloud UM server after receiving a security exception.
To avoid regression defects and restore hybrid connectivity between the on-premises environment and Universal Messaging (UM), install the following latest fixes:
⦁ For Integration Server 10.15: Universal Messaging Common Libraries 10.15 Fix 28
⦁ For Integration Server 11.1: NUMCommonLibraries 11.1 Fix 3
If you are not yet on the recommended fix versions, follow these steps to restore hybrid connectivity:
1. Disable and re‑enable the connection to re‑establish connectivity.
2. If the issue persists, restart your on‑premises Integration Server.

See Product Offering Details for Existing webMethods Customers and Partners for a detailed description.

Questions or problems: Open a case with IBM Support

Posted Jan 22, 2026 - 15:29 UTC

This scheduled maintenance affects: IBM webMethods API Control Plane (EU3 APICP), IBM webMethods Managed File Transfer (EU3 Managed File Transfer), IBM webMethods Integration (EU3 INT), IBM webMethods iPaaS (EU3 IBM webMethods iPaaS), IBM webMethods API Gateway (EU3 APIGW), IBM webMethods B2B (EU3 B2B), IBM webMethods Developer Portal (EU3 DEVPORTAL), IBM webMethods End-To-End Monitoring (EU3 E2EM), and IBM webMethods Integration Cloud Container (EU3 CLOUD CONTAINER).