IBM webMethods API Gateway Product Change in Notification Sender Address - Europe Frankfurt AWS EU2 & West Europe Netherlands Azure EU3

Scheduled Maintenance Report for webMethods iPaaS

Completed

The scheduled maintenance has been completed.
Posted Jan 28, 2026 - 03:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 28, 2026 - 02:00 UTC

Scheduled

On January 28, 2026, we will update our email sender address for all notifications.

What is Changing?

Previous Sender Addresses:

apicloud@webmethodscloud.eu
apicloud@webmethodscloud.de
apicloud@webmethods.io
apicloud@webmethodscloud.com

New Sender Address:

no-reply@webmethods.io

Why is this change happening?

As part of the old domain deprecation initiative, all notifications will now be sent from a single standardized address.
You can read the full announcement about the old domain deprecation here:

https://status.webmethods.io/incidents/053jtnws4p7k

Downtime: No
Other affected components: None

Customer actions:
The only action required is to update any email filters, whitelists, or rules to receive emails from no-reply@webmethods.io. This will ensure you continue receiving notifications from us.

Questions or problems: Open a case with IBM support.
Posted Jan 08, 2026 - 23:51 UTC
This scheduled maintenance affected: IBM webMethods API Gateway (EU2 APIGW K8, EU3 APIGW).
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