webMethods.io iPaaS
All Systems Operational

About This Site

Check here for updates about public webMethods iPaaS environments availability, incidents history, and planned maintenance events for the last 90 days. A platform is considered available if the REST API health endpoints respond to client calls.

Subscribe to get updates for scheduled maintenance events or when webMethods iPaaS reports or resolves an incident.

For product and region details, go to https://www.softwareag.cloud/site/regions.html.

For uptime and incidents data, older than 90 days, go to https://status.webmethods.io/uptime.

Software AG Cloud Operational
90 days ago
99.99 % uptime
Today
US1 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
US2 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
EU2 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
EU3 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
AU1 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
US1 SAGCLOUD - TMS Operational
90 days ago
100.0 % uptime
Today
AU2 SAGCLOUD Operational
90 days ago
99.99 % uptime
Today
webMethods.io Integration Operational
90 days ago
99.97 % uptime
Today
US1 WMIO INT Operational
90 days ago
100.0 % uptime
Today
US2 WMIO INT Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO INT Operational
90 days ago
99.98 % uptime
Today
EU3 WMIO INT ? Operational
90 days ago
99.86 % uptime
Today
AU1 WMIO INT Operational
90 days ago
100.0 % uptime
Today
AU2 WMIO INT Operational
90 days ago
99.99 % uptime
Today
webMethods.io API Gateway Operational
90 days ago
99.99 % uptime
Today
US1 WMIO APIGW Operational
90 days ago
100.0 % uptime
Today
US2 WMIO APIGW Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO APIGW Operational
90 days ago
100.0 % uptime
Today
AU1 WMIO APIGW Operational
90 days ago
100.0 % uptime
Today
US1 WMIO APIGW K8 Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO APIGW K8 Operational
90 days ago
99.98 % uptime
Today
AU2 WMIO APIGW Operational
90 days ago
99.98 % uptime
Today
webMethods.io Developer Portal Operational
90 days ago
99.99 % uptime
Today
US1 WMIO DEVPORTAL Operational
90 days ago
100.0 % uptime
Today
US2 WMIO DEVPORTAL Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO DEVPORTAL Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO DEVPORTAL ? Operational
90 days ago
100.0 % uptime
Today
AU1 WMIO DEVPORTAL Operational
90 days ago
99.99 % uptime
Today
AU2 WMIO DEVPORTAL Operational
90 days ago
100.0 % uptime
Today
webMethods.io B2B Operational
90 days ago
99.98 % uptime
Today
US1 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
US2 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO B2B Operational
90 days ago
99.99 % uptime
Today
EU3 WMIO B2B Operational
90 days ago
99.91 % uptime
Today
AU1 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
AU2 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
webMethods.io MFT Operational
90 days ago
99.96 % uptime
Today
US1 WMIO MFT Operational
90 days ago
99.87 % uptime
Today
US2 WMIO MFT Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO MFT Operational
90 days ago
100.0 % uptime
Today
AU1 WMIO MFT Operational
90 days ago
100.0 % uptime
Today
webMethods.io End-to-End Monitoring Operational
90 days ago
99.99 % uptime
Today
US1 WMIO E2EM Operational
90 days ago
100.0 % uptime
Today
US2 WMIO E2EM Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO E2EM Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO E2EM Operational
90 days ago
99.99 % uptime
Today
AU1 WMIO E2EM Operational
90 days ago
100.0 % uptime
Today
AU2 WMIO E2EM Operational
90 days ago
99.97 % uptime
Today
webMethods.io Embed Operational
90 days ago
99.99 % uptime
Today
US1 WMIO EMBED Operational
90 days ago
99.99 % uptime
Today
EU2 WMIO EMBED Operational
90 days ago
100.0 % uptime
Today
webMethods Cloud Container Operational
90 days ago
99.95 % uptime
Today
US1 WMIO CC Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO CC Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO CC Operational
90 days ago
99.86 % uptime
Today
webMethods Agile Apps Operational
90 days ago
99.97 % uptime
Today
US1 WM AA Operational
90 days ago
99.98 % uptime
Today
EU1 WM AA Operational
90 days ago
99.97 % uptime
Today
webMethods.io API Control Plane Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO APICP Operational
90 days ago
100.0 % uptime
Today
webMethods.io AI Operational
90 days ago
100.0 % uptime
Today
AU2 WMIO AI Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO AI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On March 30, 2024 from 02:30 to 05:30 UTC, Software AG will apply a monthly update to webMethods.io Integration 11.0.3. The update will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:

If you are currently using SSL/TLS certificates with webMethods.io Integration please follow these steps before March 29, 2024, as some workflow/flowservice functions may be affected after March 30, 2024, at 02:30 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/aws/AWS_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support



Questions or problems: Open a Software AG Global Support incident

Posted on Mar 20, 2024 - 08:25 UTC
On April 01, 2024 from 08:30 to 10:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Posted on Mar 28, 2024 - 18:55 UTC
On April 01, 2024 from 08:30 to 10:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Posted on Mar 28, 2024 - 18:55 UTC
On April 01, 2024 from 08:30 to 10:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Posted on Mar 28, 2024 - 18:55 UTC
The webMethods Integration, B2B, and API Gateway certificates are set to expire by April 09, 2024. Software AG is updating DNS certificates for these domains:

auth-int-aws-de.webmethods.io
int-aws-de.webmethods.io
um.int-aws-de.webmethods.io
apigw-aw-de.webmethods.io
e2em-aw-de.webmethods.io
devportal-aw-de.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before April 01, 2024, as some workflow/flowservice/API Gateway functions may be affected after April 02, 2024, at 2:30 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/aws/AWS_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Posted on Mar 16, 2024 - 09:34 UTC
Update - We will be undergoing scheduled maintenance during this time.
Mar 16, 2024 - 09:36 UTC
Scheduled - The webMethods Integration, B2B, and API Gateway certificates are set to expire by April 09, 2024. Software AG is updating DNS certificates for these domains:

auth-int-aws-us.webmethods.io
int-aws-us.webmethods.io
um.int-aws-us.webmethods.io
apigw-aw-us.webmethods.io
e2em-aw-us.webmethods.io
devportal-aw-us.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before April 01, 2024, as some workflow/flowservice/API Gateway functions may be affected after April 02, 2024, at 8:30 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/aws/AWS_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Mar 16, 2024 - 09:30 UTC
The webMethods Integration, B2B, and API Gateway certificates are set to expire by April 09, 2024. Software AG is updating DNS certificates for these domains:

int-aw-au.webmethods.io
um.int-aw-au.webmethods.io
apigw-aw-au.webmethods.io
e2em-aw-au.webmethods.io
devportal-aw-au.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before April 01, 2024, as some workflow/flowservice/API Gateway functions may be affected after April 02, 2024, at 10:30 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/aws/AWS_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Posted on Mar 16, 2024 - 09:26 UTC
Update - This maintenance has been rescheduled to 3rd April 2024.
Mar 20, 2024 - 13:10 UTC
Scheduled - On March 25, 2024 from 05:30 to 06:30 UTC, Software AG will perform infrastructure update.

Downtime: 05 minutes
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 18, 2024 - 13:06 UTC
Update - This maintenance has been rescheduled to 3rd April 2024.
Mar 20, 2024 - 13:11 UTC
Scheduled - On March 25, 2024 from 06:30 to 07:30 UTC, Software AG will perform infrastructure update.

Downtime: 05 minutes
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 18, 2024 - 13:06 UTC
Update - This maintenance has been rescheduled to 3rd April 2024.
Mar 20, 2024 - 13:12 UTC
Scheduled - On March 25, 2024 from 07:30 to 08:30 UTC, Software AG will perform infrastructure update.

Downtime: 05 minutes
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 18, 2024 - 13:06 UTC
Update - This maintenance has been rescheduled to 4th April 2024.
Mar 20, 2024 - 13:14 UTC
Scheduled - On March 26, 2024 from 05:30 to 06:30 UTC, Software AG will perform infrastructure update.

Downtime: 05 minutes
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 18, 2024 - 13:06 UTC
Update - This maintenance has been rescheduled to 4th April 2024.
Mar 20, 2024 - 13:16 UTC
Scheduled - On March 26, 2024 from 06:30 to 07:30 UTC, Software AG will perform infrastructure update.

Downtime: 05 minutes
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 18, 2024 - 13:06 UTC
Update - This maintenance has been rescheduled to 4th April 2024.
Mar 20, 2024 - 13:16 UTC
Scheduled - On March 26, 2024 from 07:30 to 08:30 UTC, Software AG will perform infrastructure update.

Downtime: 05 minutes
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 18, 2024 - 13:06 UTC
Update - This maintenance is scheduled on 6th April 2024 from 02:30 to 08:30 UTC
Mar 26, 2024 - 01:53 UTC
Scheduled - As part of Software AG's Azure infrastructure upgrade and optimization, we are replacing existing NAT IP addresses with new NAT IP addresses on all Azure regions.

If you are currently whitelisting IP addresses for webMethods.io Integration, B2B, API Gateway, Developer Portal, or Cloud Container in any Azure region, you must add the new IP addresses listed below before April 05, 2024.

On April 06,2024 at 2:30 a.m. UTC, the new NAT IP addresses will become active and the old IP addresses will stop working. You can remove the old IP addresses at that time.

ACTION REQUIRED: Failure to replace old IP addresses with the new IP addresses listed here could result in inability to use your products.
No changes are made for "Develop Anywhere, Deploy Anywhere", VPC/Spoke, and Hybrid Connectivity IP addresses.

Old NAT IP addresses for East US Virginia Azure US2 for Integration, B2B, API Gateway, Developer Portal, and Cloud Container:
20.81.21.38
20.81.66.217
20.81.68.228
20.81.69.32
20.81.69.99
20.81.69.128
20.81.69.219
20.102.9.104
20.102.9.228
20.232.216.228
20.232.218.247
20.237.83.80
20.237.85.126
20.237.85.203
20.237.86.26
52.191.23.74
52.191.96.56

New NAT IP addresses to add for Integration, B2B, and Cloud Container:
20.62.167.177
20.84.111.154
172.208.64.191
172.203.176.237
172.210.40.138
172.208.65.29

New NAT IP addresses to add for API Gateway and Developer Portal:
172.212.99.239
172.190.97.235
172.174.229.12
172.212.99.121
172.190.98.49
172.174.230.163

Questions or problems: Open a Software AG Global Support incident

Feb 28, 2024 - 12:42 UTC
Update - This maintenance has been rescheduled to start at 2:30 UTC
Mar 23, 2024 - 06:54 UTC
Scheduled - On April 06, 2024 from 04:30 to 10:30 UTC, Software AG will perform infrastructure update.

Downtime: 01 hour 00 minutes
Other affected components: API Gateway, Developer Portal
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 14, 2024 - 12:36 UTC
On April 06, 2024 from 02:30 to 05:30 UTC, Software AG will apply a monthly update to webMethods.io Integration 11.0.3. The update will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Mar 20, 2024 - 08:31 UTC
On April 06, 2024 from 03:00 to 06:00 UTC, Software AG will perform infrastructure update.

Downtime: 05 minutes
Other affected components: Database
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Mar 15, 2024 - 09:59 UTC
On April 06, 2024 from 07:30 to 10:30 UTC, Software AG will perform infrastructure update.

Downtime: 05 minutes
Other affected components: Database
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Mar 15, 2024 - 09:59 UTC
Update - This maintenance has been rescheduled to April 6th 2024
Mar 29, 2024 - 04:11 UTC
Scheduled - On April 07, 2024, from 08:30 to 12:30 UTC, Software AG will perform an infrastructure update.

Downtime: 10 minutes
Other affected components: MySQL 8.0 upgrade (Flow service executions will face intermittent disruptions). The product access and other functionalities will work as expected.
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 13, 2024 - 12:22 UTC
Update - This maintenance has been rescheduled to start at 02:30 UTC
Mar 23, 2024 - 07:45 UTC
Scheduled - On April 07, 2024 from 04:30 to 10:30 UTC, Software AG will perform infrastructure update.

Downtime: 01 hour 00 minutes
Other affected components: API Gateway, Developer Portal
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 14, 2024 - 12:41 UTC
Update - This maintenance has been rescheduled to 7th April 2024 from 02:30 to 08:30 UTC.
Mar 26, 2024 - 01:35 UTC
Scheduled - As part of Software AG's Azure infrastructure upgrade and optimization, we are replacing existing NAT IP addresses with new NAT IP addresses on all Azure regions.

If you are currently whitelisting IP addresses for webMethods.io Integration, B2B, API Gateway, Developer Portal, or Cloud Container in any Azure region, you must add the new IP addresses listed below before April 05, 2024.

On April 06,2024 at 2:30 a.m. UTC, the new NAT IP addresses will become active and the old IP addresses will stop working. You can remove the old IP addresses at that time.

ACTION REQUIRED: Failure to replace old IP addresses with the new IP addresses listed here could result in inability to use your products.

Note: There are no changes to IP addresses for Integration Develop Anywhere, Deploy Anywhere, Enterprise Plus VPC/Spoke, or Hybrid Connectivity.

Old NAT IP addresses for Australia East Azure AU1 for Integration, B2B, API Gateway, Developer Portal, and Cloud Container:
20.53.108.142
20.53.127.68
20.53.187.102
20.53.188.81
20.92.217.147
20.92.218.43
20.92.218.206
20.92.218.241
20.92.219.60
20.92.219.103
20.92.219.134
20.92.219.148
20.92.219.187
20.92.219.188
20.92.219.197
20.92.220.157
20.92.220.210

New NAT IP addresses to add for Integration, B2B, and Cloud Container:
20.213.12.184
20.211.80.251
20.70.213.130
20.213.8.116
20.211.86.6
20.70.214.81

New NAT IP addresses to add for API Gateway and Developer Portal:
20.11.56.195
20.92.249.245
68.218.152.22
20.11.56.90
20.92.250.46
20.92.224.210

Questions or problems: Open a Software AG Global Support incident

Feb 28, 2024 - 12:51 UTC
Update - This maintenance has been rescheduled to April 7th 2024
Mar 29, 2024 - 04:06 UTC
Scheduled - On April 13, 2024 from 08:00 to 11:00 UTC, Software AG will apply a monthly update to webMethods.io Integration 11.0.3. The update will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 20, 2024 - 08:31 UTC
Update - This maintenance is scheduled on 13th April 2024
Mar 27, 2024 - 18:17 UTC
Scheduled - The webMethods Integration, B2B, and API Gateway certificates are re-issued and Software AG is updating DNS certificates for these domains:

int-az-eu.webmethods.io
um.int-az-eu.webmethods.io
apigw-az-eu.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before April 12th, 2024, as some workflow/flowservice/API Gateway functions may be affected after April 13th, 2024, at 02:30 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/azure/Azure_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Mar 26, 2024 - 13:17 UTC
Update - This maintenance has been rescheduled to start at 2:30 UTC
Mar 23, 2024 - 07:49 UTC
Scheduled - On April 13, 2024 from 04:30 to 10:30 UTC, Software AG will perform infrastructure update.

Downtime: 01 hour 00 minutes
Other affected components: API Gateway, Developer Portal
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 14, 2024 - 12:48 UTC
Update - This maintenance has been rescheduled to 13th April 2024 from 02:30 to 08:30 UTC
Mar 26, 2024 - 01:47 UTC
Scheduled - As part of Software AG's Azure infrastructure upgrade and optimization, we are replacing existing NAT IP addresses with new NAT IP addresses on all Azure regions.

If you are currently whitelisting IP addresses for webMethods.io Integration, B2B, API Gateway, Developer Portal, or Cloud Container in any Azure region, you must add the new IP addresses listed below before April 05, 2024.

On April 06,2024 at 2:30 a.m. UTC, the new NAT IP addresses will become active and the old IP addresses will stop working. You can remove the old IP addresses at that time.

ACTION REQUIRED: Failure to replace old IP addresses with the new IP addresses listed here could result in inability to use your products.
No changes are made for "Develop Anywhere, Deploy Anywhere", VPC/Spoke, and Hybrid Connectivity IP addresses.

Old NAT IP addresses for West Europe Netherlands Azure EU3 for Integration, B2B, API Gateway, Developer Portal, and Cloud Container:
20.23.218.111
20.23.219.46
20.50.248.10
20.67.120.86
20.82.55.147
20.82.55.190
20.82.55.203
20.82.55.216
20.82.55.228
20.82.55.246
20.101.224.88
20.101.224.105
20.101.224.123
20.101.225.131
20.101.225.191
20.101.226.83
20.101.226.92

New NAT IP addresses to add for Integration, B2B, and Cloud Container:
172.205.186.1
4.180.13.227
20.229.192.27
20.224.32.212
4.180.1.214
20.229.192.56

New NAT IP addresses to add for API Gateway and Developer Portal:
172.211.50.236
172.201.241.44
51.138.74.13
172.211.51.77
172.201.241.142
74.234.129.196

Feb 28, 2024 - 12:23 UTC
On April 13, 2024 from 03:00 to 03:10 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Mar 28, 2024 - 14:56 UTC
Update - This maintenance is scheduled on 13th April 2024
Mar 27, 2024 - 18:13 UTC
Scheduled - The webMethods Integration, B2B, and API Gateway certificates are re-issued and Software AG is updating DNS certificates for these domains:

int-az-au.webmethods.io
um.int-az-au.webmethods.io
apigw-az-au.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before April 12th, 2024, as some workflow/flowservice/API Gateway functions may be affected after April 13th, 2024, at 4:00 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/azure/Azure_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Mar 26, 2024 - 13:14 UTC
The webMethods Integration, B2B, and API Gateway certificates are re-issued and Software AG is updating DNS certificates for these domains:

int-az-us.webmethods.io
um.int-az-us.webmethods.io
apigw-az-us.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before April 12th, 2024, as some workflow/flowservice/API Gateway functions may be affected after April 13th, 2024, at 8:00 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/azure/Azure_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Posted on Mar 26, 2024 - 13:01 UTC
Past Incidents
Mar 29, 2024

No incidents reported today.

Mar 28, 2024

No incidents reported.

Mar 27, 2024

No incidents reported.

Mar 26, 2024

No incidents reported.

Mar 25, 2024

No incidents reported.

Mar 24, 2024

No incidents reported.

Mar 23, 2024
Completed - The scheduled maintenance has been completed.
Mar 23, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:30 UTC
Scheduled - On March 23, 2024 from 13:30 to 14:30 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 23, 12:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:30 UTC
Scheduled - On March 23, 2024 from 13:30 to 14:30 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 23, 12:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:31 UTC
Scheduled - On March 23, 2024 from 13:30 to 14:30 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 23, 12:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 14:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:30 UTC
Scheduled - On March 23, 2024 from 13:30 to 14:30 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 23, 12:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:31 UTC
Scheduled - On March 23, 2024 from 13:30 to 14:30 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 23, 12:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 14:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 13:31 UTC
Scheduled - On March 23, 2024 from 13:30 to 14:30 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 23, 12:25 UTC
Completed - The scheduled maintenance has been completed.
Mar 23, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 02:30 UTC
Scheduled - On March 23, 2024, from 02:30 to 06:30 UTC, Software AG will perform an infrastructure update.

Downtime: 10 minutes
Other affected components: MySQL 8.0 upgrade (Flow service executions will face intermittent disruptions). The product access and other functionalities will work as expected.
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 13, 12:22 UTC
Mar 22, 2024
Completed - The scheduled maintenance has been completed.
Mar 22, 05:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 02:00 UTC
Scheduled - On March 22, 2024 from 02:00 to 05:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 19, 08:47 UTC
Completed - The scheduled maintenance has been completed.
Mar 22, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 22, 02:01 UTC
Scheduled - On March 22, 2024 from 02:00 to 05:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 19, 08:47 UTC
Mar 21, 2024
Completed - The scheduled maintenance has been completed.
Mar 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:00 UTC
Scheduled - On March 21, 2024 from 02:00 to 05:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 19, 08:43 UTC
Completed - The scheduled maintenance has been completed.
Mar 21, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 02:01 UTC
Scheduled - On March 21, 2024 from 02:00 to 05:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 19, 08:43 UTC
Mar 20, 2024
Completed - The scheduled maintenance has been completed.
Mar 20, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 02:01 UTC
Scheduled - On March 20, 2024 from 02:00 to 05:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 18, 10:46 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 02:01 UTC
Scheduled - On March 20, 2024 from 02:00 to 05:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 18, 10:46 UTC
Mar 19, 2024
Completed - The scheduled maintenance has been completed.
Mar 19, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 10:30 UTC
Scheduled - The webMethods Integration, B2B, and API Gateway certificates are set to expire by March 2024. Software AG is updating DNS certificates for these domains:

int-az-au.webmethods.io
um.int-az-au.webmethods.io
apigw-az-au.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before March 18, 2024, as some workflow/flowservice/API Gateway functions may be affected after March 19th, 2024, at 10:30 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/azure/Azure_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Mar 8, 12:06 UTC
Completed - The scheduled maintenance has been completed.
Mar 19, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 02:30 UTC
Scheduled - The webMethods Integration, B2B, and API Gateway certificates are set to expire by March 2024. Software AG is updating DNS certificates for these domains:

int-az-eu.webmethods.io
um.int-az-eu.webmethods.io
apigw-az-eu.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before March 18, 2024, as some workflow/flowservice/API Gateway functions may be affected after March 19th, 2024, at 2:30 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/azure/Azure_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Mar 8, 12:01 UTC
Mar 18, 2024

No incidents reported.

Mar 17, 2024
Resolved - This incident has been resolved.
Mar 17, 01:27 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 17, 01:01 UTC
Investigating - We are currently investigating this issue.
Mar 17, 00:39 UTC
Mar 16, 2024
Completed - The scheduled maintenance has been completed.
Mar 16, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 04:00 UTC
Scheduled - The webMethods Integration, B2B, and API Gateway certificates are set to expire by March 2024. Software AG is updating DNS certificates for these domains:

int-az-us.webmethods.io
um.int-az-us.webmethods.io
apigw-az-us.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before March 15, 2024, as some workflow/flowservice/API Gateway functions may be affected after March 16th, 2024, at 4:00 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/azure/Azure_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Mar 8, 11:53 UTC
Completed - The scheduled maintenance has been completed.
Mar 16, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 16, 02:30 UTC
Scheduled - On March 16, 2024 from 02:30 to 03:30 UTC, Software AG will perform infrastructure update.

Downtime: 10 minutes
Other affected components: MySQL 8.0 upgrade (Flow service executions will face intermittent disruptions). The product access and other functionalities will work as expected.
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 10, 05:23 UTC
Mar 15, 2024
Completed - The scheduled maintenance has been completed.
Mar 15, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:31 UTC
Scheduled - On March 15, 2024 from 08:30 to 09:30 UTC, Software AG will apply a hotfix to webMethods.io Developer Portal 11.0.2. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 14, 08:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:31 UTC
Scheduled - On March 15, 2024 from 08:30 to 09:30 UTC, Software AG will apply a hotfix to webMethods.io Developer Portal 11.0.2. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 14, 08:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:30 UTC
Scheduled - On March 15, 2024 from 08:30 to 09:30 UTC, Software AG will apply a hotfix to webMethods.io Developer Portal 11.0.2. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 14, 08:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 09:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:31 UTC
Scheduled - On March 15, 2024 from 08:30 to 09:30 UTC, Software AG will apply a hotfix to webMethods.io Developer Portal 11.0.2. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 14, 08:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:30 UTC
Scheduled - On March 15, 2024 from 08:30 to 09:30 UTC, Software AG will apply a hotfix to webMethods.io Developer Portal 11.0.2. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 14, 08:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 08:31 UTC
Scheduled - On March 15, 2024 from 08:30 to 09:30 UTC, Software AG will apply a hotfix to webMethods.io Developer Portal 11.0.2. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 14, 08:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 06:00 UTC
Scheduled - On March 15, 2024 from 06:00 to 07:00 UTC, Software AG will apply a monthly update to Software AG Cloud 11.0.2. The update will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 7, 12:43 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 04:00 UTC
Scheduled - On March 15, 2024 from 04:00 to 05:00 UTC, Software AG will apply a monthly update to Software AG Cloud 11.0.2. The update will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 7, 12:44 UTC
Completed - The scheduled maintenance has been completed.
Mar 15, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 01:00 UTC
Scheduled - On March 15, 2024 from 01:00 to 02:00 UTC, Software AG will apply a monthly update to Software AG Cloud 11.0.2. The update will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 7, 12:44 UTC