The domains gateway.webmethodscloud.com, gateway.webmethodscloud.de, and gateway.webmethodscloud.eu for IBM webMethods API Gateway are changing to the domain webMethods.io.
If you are using the gateway.webmethodscloud.com, gateway.webmethodscloud.de and gateway.webmethodscloud.eu please redirect your browser, DNS CNAMES and/or mapping for custom domains to the URLs ending with webmethods.io.
Please make this change as soon as possible.
Posted on
Jun 06, 2025 - 15:29 UTC
Update -
The scheduled deployment has been postponed to a later date to improve the customer experience.
Feb 17, 2026 - 05:13 UTC
Update -
We are updating the planned deployment schedule to ensure customers have adequate time to complete the required customer-actions ahead of the upcoming release.
Jan 29, 2026 - 12:26 UTC
Scheduled -
On February 03, 2026, We will release IBM webMethods Integration version 11.2.4 from 11:00 to 14:00 UTC. The release will provide the features and/or fixes described in the associated readme.
Downtime: 10 minutes
Other affected components: During the maintenance, customers may experience temporary interruptions for hybrid integration transactions.
Customer actions: - Read the customer-actions and perform any required actions.
- If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support.
Jan 21, 2026 - 11:27 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 20, 2026 - 21:03 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Feb 17, 2026 - 20:29 UTC
Scheduled -
As previously announced in the section "Rename of Software AG Cloud and URLs" in the blogpost Product Offering Details for Existing webMethods Customers and Partners, Software AG Cloud has been renamed IBM webMethods iPaaS, and the URLs for Software AG Cloud components are changing to new IBM URLs. Specifically, the URLs are changing from *.softwareag.cloud to *.platform.ipaas.ibm.com.
On February 28, 2026, we will release all IBM webMethods iPaaS products from 02:30 UTC to 07:30 UTC. These releases will redirect your *.softwareag.cloud URLs to the *.platform.ipaas.ibm.com URL. Please see the section "Rename of Software AG Cloud and URLs" in the blogpost Product Offering Details for Existing webMethods Customers and Partners for details.
Downtime: 30 minutes. For IBM webMethods iPaaS SaaS offerings, all design-time and other runtime activities may experience authentication issues and disruptions (including execution failures due to authentication and server errors) during the maintenance window. Downtime typically begins 30 minutes after the maintenance start time.
Other affected components: All IBM webMethods iPaaS Products
Customer actions:
IBM webMethods Integration Hybrid connectivity issue: In a hybrid environment, an on-premises Universal Messaging (UM) client cannot reconnect to a Cloud UM server after receiving a security exception. To avoid regression defects and restore hybrid connectivity between the on-premises environment and Universal Messaging (UM), install the following latest fixes:
⦁ For Integration Server 10.15: Universal Messaging Common Libraries 10.15 Fix 28
⦁ For Integration Server 11.1: NUMCommonLibraries 11.1 Fix 3
If you are not yet on the recommended fix versions, follow these steps to restore hybrid connectivity:
1. Disable and re‑enable the connection to re‑establish connectivity.
2. If the issue persists, restart your on‑premises Integration Server.
If you define one or more external Identity Providers in IBM webMethods iPaaS, update the single sign-on URLs to include the new IBM URLs. See Customer Actions for detailed information on how to make the updates. NOTE: If you have not changed your URLs by the time the change is deployed to your region, your URLs will stop working and users will not be able to log in using your external Identity Provider.
Questions or problems: Open a case with IBM Support
Jan 22, 2026 - 15:29 UTC
On March 02, 2026, we will deploy an infrastructure release from 04:30 to 07:00 UTC.
Downtime: 05 minutes
Other affected components: None
Customer actions: None
Questions or problems: Open a case with IBM support.
Posted on
Feb 20, 2026 - 04:24 UTC
On March 07, 2026, We will deploy an infrastructure release (MySQL version upgrade) from 03:00 to 09:00 UTC.
Cloud providers regularly release infrastructure updates that must be implemented and released by us.
These updates may lead to brief disruptions; however, you can often mitigate these interruptions by incorporating fault tolerance into the product assets you develop. Because of the shared nature of the infrastructure, it is not possible to provide specific disruption times for individual customers.
Downtime: 3 minutes
Other affected components: IBM webMethods Integration , IBM webMethods B2B, IBM webMethods Integration Cloud Container
Customer actions: None
Questions or problems: Open a case with IBM support.
Posted on
Feb 18, 2026 - 09:56 UTC
On March 07, 2026, We will deploy an infrastructure release (EKS Version upgrade) from 03:00 to 09:00 UTC.
Cloud providers regularly release infrastructure updates that must be implemented and released by us.
These updates may lead to brief disruptions; however, you can often mitigate these interruptions by incorporating fault tolerance into the product assets you develop. Because of the shared nature of the infrastructure, it is not possible to provide specific disruption times for individual customers.
Downtime: 30 minutes
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods Integration Cloud Container, IBM webMethods End-To-End Monitoring, Managed File Transfer, IBM webMethods iPaaS
Customer actions:
Action Required for wM.io Integration Customers: Resolve Hybrid Connectivity Issues
To prevent regression defects and address hybrid connectivity issues between your on-premises environment and Cloud Universal Messaging (UM), please install the latest fixes as outlined below:
-> For Integration Server 10.15: Install Universal Messaging Common Libraries 10.15 Fix 28
-> For Integration Server 11.1: Install NUMCommonLibraries 11.1 Fix 3
Next Steps for Customers Not on the Recommended Versions:
If you're not currently on the suggested fix versions, please follow these steps to restore hybrid connectivity:
1.Disable and re-enable the connection to re-establish connectivity.
2.If the issue persists, restart your on-premises Integration Server.
3.For continued issues, please open a support case with IBM.
Questions or problems: Open a case with IBM support.
Posted on
Feb 11, 2026 - 10:05 UTC
On March 11, 2026, we will deploy an infrastructure release from 04:30 to 07:30 UTC.
Downtime: 05 minutes
Other affected components: None
Customer actions: None
Questions or problems: Open a case with IBM support.
Posted on
Feb 20, 2026 - 11:32 UTC
On March 14, 2026, We will deploy an infrastructure release (EKS Version upgrade) from 03:00 to 09:00 UTC.
Cloud providers regularly release infrastructure updates that must be implemented and released by us.
These updates may lead to brief disruptions; however, you can often mitigate these interruptions by incorporating fault tolerance into the product assets you develop. Because of the shared nature of the infrastructure, it is not possible to provide specific disruption times for individual customers.
Downtime: 30 minutes
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods Integration Cloud Container, IBM webMethods End-To-End Monitoring, Managed File Transfer, IBM webMethods iPaaS
Customer actions:
Action Required for wM.io Integration Customers: Resolve Hybrid Connectivity Issues
To prevent regression defects and address hybrid connectivity issues between your on-premises environment and Cloud Universal Messaging (UM), please install the latest fixes as outlined below:
-> For Integration Server 10.15: Install Universal Messaging Common Libraries 10.15 Fix 28
-> For Integration Server 11.1: Install NUMCommonLibraries 11.1 Fix 3
Next Steps for Customers Not on the Recommended Versions:
If you're not currently on the suggested fix versions, please follow these steps to restore hybrid connectivity:
1.Disable and re-enable the connection to re-establish connectivity.
2.If the issue persists, restart your on-premises Integration Server.
3.For continued issues, please open a support case with IBM.
Questions or problems: Open a case with IBM support.
Posted on
Feb 11, 2026 - 10:05 UTC
On March 14, 2026, We will deploy an infrastructure release (MySQL version upgrade) from 03:00 to 09:00 UTC.
Cloud providers regularly release infrastructure updates that must be implemented and released by us.
These updates may lead to brief disruptions; however, you can often mitigate these interruptions by incorporating fault tolerance into the product assets you develop. Because of the shared nature of the infrastructure, it is not possible to provide specific disruption times for individual customers.
Downtime: 3 minutes
Other affected components: IBM webMethods Integration , IBM webMethods B2B, IBM webMethods Integration Cloud Container
Customer actions: None
Questions or problems: Open a case with IBM support.
Posted on
Feb 18, 2026 - 09:56 UTC
On March 21, 2026, We will deploy an infrastructure release (EKS Version upgrade) from 03:00 to 09:00 UTC.
Cloud providers regularly release infrastructure updates that must be implemented and released by us.
These updates may lead to brief disruptions; however, you can often mitigate these interruptions by incorporating fault tolerance into the product assets you develop. Because of the shared nature of the infrastructure, it is not possible to provide specific disruption times for individual customers.
Downtime: 30 minutes
Other affected components: IBM webMethods API Gateway , IBM webMethods Developer Portal, IBM webMethods Integration , IBM webMethods B2B, IBM webMethods Integration Cloud Container, IBM webMethods End-To-End Monitoring, Managed File Transfer, IBM webMethods iPaaS
Customer actions:
Action Required for wM.io Integration Customers: Resolve Hybrid Connectivity Issues
To prevent regression defects and address hybrid connectivity issues between your on-premises environment and Cloud Universal Messaging (UM), please install the latest fixes as outlined below:
-> For Integration Server 10.15: Install Universal Messaging Common Libraries 10.15 Fix 28
-> For Integration Server 11.1: Install NUMCommonLibraries 11.1 Fix 3
Next Steps for Customers Not on the Recommended Versions:
If you're not currently on the suggested fix versions, please follow these steps to restore hybrid connectivity:
1.Disable and re-enable the connection to re-establish connectivity.
2.If the issue persists, restart your on-premises Integration Server.
3.For continued issues, please open a support case with IBM.
Questions or problems: Open a case with IBM support.
Posted on
Feb 11, 2026 - 10:05 UTC
On March 21, 2026, We will deploy an infrastructure release (MySQL version upgrade) from 03:00 to 09:00 UTC.
Cloud providers regularly release infrastructure updates that must be implemented and released by us.
These updates may lead to brief disruptions; however, you can often mitigate these interruptions by incorporating fault tolerance into the product assets you develop. Because of the shared nature of the infrastructure, it is not possible to provide specific disruption times for individual customers.
Downtime: 3 minutes
Other affected components: IBM webMethods Integration , IBM webMethods B2B, IBM webMethods Integration Cloud Container
Customer actions: None
Questions or problems: Open a case with IBM support.
Posted on
Feb 18, 2026 - 09:56 UTC