Check here for updates about public webMethods iPaaS environments availability, incidents history, and planned maintenance events for the last 90 days. A platform is considered available if the REST API health endpoints respond to client calls.
Subscribe to get updates for scheduled maintenance events or when webMethods iPaaS reports or resolves an incident.
Software AG Cloud has been renamed IBM webMethods iPaaS, and the URLs for Software AG Cloud components are changing to new URLs. See https://www.ibm.com/docs/en/wm-ipaas?topic=1120-whats-new for instructions on all actions to perform to adjust to this change.
The *softwareag.cloud URL will remain available until December 1, 2025, after which it will be removed. Note that any requests in browsers or API calls that are not changed before December 1, 2025 will fail or will give a 404 error, so please take action as soon as possible. Posted on
Apr 07, 2025 - 19:05 UTC
On July 15, 2025, We will apply a hotfix to IBM webMethods Integration 11.0.11 from 03:30 to 04:30 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: None
Questions or problems: Open a case with IBM support. Posted on
Jul 11, 2025 - 13:20 UTC
On July 15, 2025, We will apply a hotfix to IBM webMethods Integration 11.0.11 from 03:30 to 04:30 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: None
Questions or problems: Open a case with IBM support. Posted on
Jul 11, 2025 - 13:20 UTC
On July 15, 2025, We will release IBM webMethods B2B version 11.2.10 from 10:30 to 13:30 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support. Posted on
Jul 08, 2025 - 14:33 UTC
On July 16, 2025, We will release IBM webMethods B2B version 11.2.10 from 02:30 to 05:30 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support. Posted on
Jul 08, 2025 - 14:33 UTC
On July 16, 2025, We will release IBM webMethods B2B version 11.2.10 from 07:30 to 10:30 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support. Posted on
Jul 08, 2025 - 14:33 UTC
On July 17, 2025, We will release IBM webMethods B2B version 11.2.10 from 10:30 to 13:30 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support. Posted on
Jul 08, 2025 - 14:33 UTC
On July 22, 2025, We will release IBM webMethods B2B version 11.2.10 from 07:30 to 10:30 UTC. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support. Posted on
Jul 08, 2025 - 14:33 UTC
Downtime: No Other affected components: None Customer actions: IBM webMethods Cloud Container certificate is set to expire on August 5, 2025. To download latest SSL certificates, please refer notification published.
Questions or problems: Open a support ticket. Posted on
Jul 10, 2025 - 12:45 UTC
On April July 28, 2025 from 07:30 to 08:00 UTC, IBM will deploy an infrastructure release.
Downtime: No Other affected components: None Customer actions: IBM webMethods Cloud Container certificate is set to expire on August 5, 2025. To download latest SSL certificates, please refer notification published.
Questions or problems: Open a support ticket. Posted on
Jul 10, 2025 - 12:50 UTC
SSL/TLS certificates for IBM webMethods Cloud Container will expire on August 5, 2025. If you are currently using SSL/TLS certificates with webMethods Cloud Container, download the updated certificates from the specified location below and replace your existing certificates before August 5, 2025.
If you do not update your certificates before August 5, 2025, your 2-way transactions will fail and you might experience an SSL handshake error.
Root and intermediate certificates remain unchanged.
SSL/TLS certificates for IBM webMethods Cloud Container will expire on August 5, 2025. If you are currently using SSL/TLS certificates with webMethods Cloud Container, download the updated certificates from the specified location below and replace your existing certificates before August 5, 2025.
If you do not update your certificates before August 5, 2025, your 2-way transactions will fail and you might experience an SSL handshake error.
Root and intermediate certificates remain unchanged.
The domains gateway.webmethodscloud.com, gateway.webmethodscloud.de, and gateway.webmethodscloud.eu for IBM webMethods API Gateway are changing to the domain webMethods.io.
If you are using the gateway.webmethodscloud.com, gateway.webmethodscloud.de and gateway.webmethodscloud.eu please redirect your browser, DNS CNAMES and/or mapping for custom domains to the URLs ending with webmethods.io.
Please make this change as soon as possible. Posted on
Jun 06, 2025 - 15:29 UTC
Past Incidents
Jul 12, 2025
Unresolved incidents: IBM webMethods API Gateway version 11.1.11 in East US Virginia Azure US2 Infrastructure Release, IBM webMethods API Gateway version 11.1.11 in US West Oregon AWS US1 Infrastructure Release.
Completed -
The scheduled maintenance has been completed.
Jul 11, 03:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 02:30 UTC
Scheduled -
On July 11, 2025, We will apply a hotfix to IBM webMethods Integration 11.0.11 from 02:30 to 03:15 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: None
Questions or problems: Open a case with IBM support.
Jul 7, 12:33 UTC
Completed -
The scheduled maintenance has been completed.
Jul 10, 04:42 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 4, 05:26 UTC
Scheduled -
On July 10, 2025, we will deploy an infrastructure release from 02:30 to 04:30 UTC.
Downtime: None Other affected components: None Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support.
Jul 4, 03:25 UTC
Completed -
The scheduled maintenance has been completed.
Jul 9, 06:15 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 05:30 UTC
Scheduled -
On July 09, 2025, We will apply a hotfix to IBM webMethods Integration 11.0.11 from 05:30 to 06:15 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: None
Questions or problems: Open a case with IBM support.
Jul 7, 12:33 UTC
Completed -
The scheduled maintenance has been completed.
Jul 8, 06:46 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 02:30 UTC
Scheduled -
On July 08, 2025, we will deploy an infrastructure release from 02:30 to 07:30 UTC.
Downtime: No Other affected components: None Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support.
Jun 13, 05:08 UTC
Completed -
The scheduled maintenance has been completed.
Jul 5, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 5, 02:30 UTC
Update -
The maintenance window has been rescheduled to 05 July 2025 from 21 June 2025 due to technical reasons. We sincerely apologize for any inconvenience this may cause and appreciate your understanding.
Jun 4, 15:21 UTC
Scheduled -
On June 21, 2025, we will deploy an infrastructure release from 02:30 to 07:30 UTC.
Downtime: No Other affected components: None Customer actions: None
Questions or problems: Open a case with IBM support.
May 27, 13:12 UTC
Completed -
The scheduled maintenance has been completed.
Jul 4, 13:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 10:30 UTC
Scheduled -
On July 04, 2025, we will deploy an infrastructure release from 10:30 to 13:30 UTC.
During the upgrade window, customers may experience brief disruptions in B2B transactions. These disruptions can be resolved by resubmitting after the maintenance window is complete. Due to the shared infrastructure, it is not possible to provide exact disruption times for individual customers.
Downtime: 10 minutes Other affected components: MySQL version upgrade to 8.0. Customer actions: None
Questions or problems: Open a case with IBM support.
Jun 25, 09:47 UTC
Completed -
The scheduled maintenance has been completed.
Jul 2, 03:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 02:30 UTC
Scheduled -
On July 02, 2025, We will apply a hotfix to IBM webMethods Integration 11.0.11 from 02:30 to 03:30 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: None
Questions or problems: Open a case with IBM support.
Jul 1, 05:24 UTC
Completed -
The scheduled maintenance has been completed.
Jul 1, 08:30 UTC
In progress -
Scheduled maintenance is currently in progress. The window has been extended by 1 hour due to bit bucket incident. For further details: https://bitbucket.status.atlassian.com/incidents/4mcg46242wz4 We will provide updates as necessary.
Jul 1, 02:30 UTC
Scheduled -
On July 01, 2025, we will deploy an infrastructure release from 02:30 to 07:30 UTC.
Downtime: No Other affected components: None Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support.
Jun 13, 05:08 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 08:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 20, 07:18 UTC
Scheduled -
On June 29, 2025, we will deploy an infrastructure release from 08:00 to 09:00 UTC.
Downtime: 10 minutes Other affected components: database Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support.
Jun 16, 06:33 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 06:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 20, 07:18 UTC
Scheduled -
On June 29, 2025, we will deploy an infrastructure release from 06:00 to 07:00 UTC.
Downtime: 10 minutes Other affected components: database Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support.
Jun 16, 07:16 UTC
Completed -
The scheduled maintenance has been completed.
Jun 29, 03:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 29, 02:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 20, 07:18 UTC
Scheduled -
On June 29, 2025, we will deploy an infrastructure release from 02:00 to 03:00 UTC.
Downtime: 10 minutes Other affected components: database Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support.
Jun 16, 06:51 UTC
Completed -
The scheduled maintenance has been completed.
Jun 28, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 04:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jun 20, 07:16 UTC
Scheduled -
On June 22, 2025, we will deploy an infrastructure release from 04:30 to 07:00 UTC.
Downtime: 01 hour 00 minutes Other affected components: database Customer actions: - Read the readme (choose your product and select the Release Readme card) and perform any required actions - If your company uses an allowed IP addresses list, see IBM webMethods SaaS IP Addresses
Questions or problems: Open a case with IBM support.
Jun 16, 18:59 UTC
Completed -
The scheduled maintenance has been completed.
Jun 28, 05:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 02:30 UTC
Scheduled -
On June 28, 2025, We will apply a hotfix to IBM webMethods Integration 11.0.11 from 02:30 to 05:30 UTC. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).
Downtime: No Other affected components: None Customer actions: None
Questions or problems: Open a case with IBM support.
Jun 26, 12:22 UTC