Monitoring - The fix has been applied and we are currently monitoring the situation.
May 21, 2026 - 14:36 UTC
Update - The issue has been identified and requires a code hotfix. The team is currently working on the fix, and it will be thoroughly tested before being deployed to production at the earliest.
May 21, 2026 - 13:20 UTC
Identified - Integration services are now healthy. Some API Gateway users may still experience intermittent issues. We are actively monitoring and working toward full resolution.
May 21, 2026 - 11:54 UTC
Update - Our engineers are actively investigating this issue with AWS support, focusing on authentication challenges affecting service availability. We will provide updates as they become available.
May 21, 2026 - 10:35 UTC
Update - We are currently investigating the issue and will provide an update as soon as more information becomes available.
May 21, 2026 - 09:41 UTC
Investigating - We are currently investigating an incident affecting tenant access. Customers may experience 502 errors when attempting to access their tenants, impacting production transactions. This issue primarily affects webMethods.io Integration and API services. Our team is actively working to resolve this and will provide updates as they become available.
May 21, 2026 - 07:02 UTC