webMethods.io iPaaS Status - ATTENTION – Upgrading Customers with webMethods.io API Gateway 10.11 and API Portal 10.7 to 10.15 version on Azure

ATTENTION – Upgrading Customers with webMethods.io API Gateway 10.11 and API Portal 10.7 to 10.15 version on Azure

Scheduled Maintenance Report for webMethods.io iPaaS

Completed

The scheduled maintenance has been completed.

Posted Mar 21, 2023 - 09:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 21, 2023 - 08:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Mar 15, 2023 - 05:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted Mar 09, 2023 - 17:00 UTC

Scheduled

webMethods.io API Gateway 10.11 and API Portal 10.7 on Azure use a cluster that is no longer supported by Microsoft. To avoid possible problems and security issues, starting March 21, 2023 we will upgrade customers on Azure who have webMethods.io API Gateway 10.11 and API Portal 10.7 to API Management 10.15.

API Management 10.15 includes Developer Portal, a newer version of API Portal. If you have API Portal, we will upgrade API Portal to Developer Portal. After the upgrade, Software AG will contact you to amend your contract at no cost.

Over the past months we have communicated with as many affected customers as possible. This notice is for customers with whom we were not able to establish communications.

Downtime: None
Intermittent interrupts: None

Customer action: If you have API Portal and we upgraded you to Developer Portal, go to https://docs.webmethods.io/developerportal/10.15.0/administration/chapter1b/#gsc.tab=0 documentation, go to the Tenant URL and Software AG Cloud Region section, and use the URL shown for your Azure region to access Developer Portal after the upgrade.

Questions or problems: Open a Software AG Global Support incident at http://empower.softwareag.com

Posted Mar 09, 2023 - 05:58 UTC

This scheduled maintenance affected: webMethods.io API Gateway (US2 WMIO APIGW, EU3 WMIO APIGW, AU1 WMIO APIGW) and webMethods.io API Portal (AU1 WMIO APIPORTAL).