webMethods.io iPaaS
All Systems Operational

About This Site

Check here for updates about public webMethods iPaaS environments availability, incidents history, and planned maintenance events for the last 90 days. A platform is considered available if the REST API health endpoints respond to client calls.

Subscribe to get updates for scheduled maintenance events or when webMethods iPaaS reports or resolves an incident.

For product and region details, go to https://www.softwareag.cloud/site/regions.html.

For uptime and incidents data, older than 90 days, go to https://status.webmethods.io/uptime.

Software AG Cloud Operational
90 days ago
99.99 % uptime
Today
US1 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
US2 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
EU2 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
EU3 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
AU1 SAGCLOUD Operational
90 days ago
100.0 % uptime
Today
US1 SAGCLOUD - TMS Operational
90 days ago
100.0 % uptime
Today
AU2 SAGCLOUD Operational
90 days ago
99.99 % uptime
Today
webMethods.io Integration Operational
90 days ago
99.99 % uptime
Today
US1 WMIO INT Operational
90 days ago
100.0 % uptime
Today
US2 WMIO INT Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO INT Operational
90 days ago
99.98 % uptime
Today
EU3 WMIO INT ? Operational
90 days ago
100.0 % uptime
Today
AU1 WMIO INT Operational
90 days ago
100.0 % uptime
Today
AU2 WMIO INT Operational
90 days ago
99.99 % uptime
Today
webMethods.io API Gateway Operational
90 days ago
99.99 % uptime
Today
US1 WMIO APIGW Operational
90 days ago
100.0 % uptime
Today
US2 WMIO APIGW Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO APIGW Operational
90 days ago
100.0 % uptime
Today
AU1 WMIO APIGW Operational
90 days ago
100.0 % uptime
Today
US1 WMIO APIGW K8 Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO APIGW K8 Operational
90 days ago
99.98 % uptime
Today
AU2 WMIO APIGW Operational
90 days ago
99.98 % uptime
Today
webMethods.io Developer Portal Operational
90 days ago
99.99 % uptime
Today
US1 WMIO DEVPORTAL Operational
90 days ago
100.0 % uptime
Today
US2 WMIO DEVPORTAL Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO DEVPORTAL Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO DEVPORTAL ? Operational
90 days ago
100.0 % uptime
Today
AU1 WMIO DEVPORTAL Operational
90 days ago
99.99 % uptime
Today
AU2 WMIO DEVPORTAL Operational
90 days ago
100.0 % uptime
Today
webMethods.io B2B Operational
90 days ago
100.0 % uptime
Today
US1 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
US2 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
AU1 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
AU2 WMIO B2B Operational
90 days ago
100.0 % uptime
Today
webMethods.io MFT Operational
90 days ago
100.0 % uptime
Today
US1 WMIO MFT Operational
90 days ago
100.0 % uptime
Today
US2 WMIO MFT Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO MFT Operational
90 days ago
100.0 % uptime
Today
AU1 WMIO MFT Operational
90 days ago
100.0 % uptime
Today
webMethods.io End-to-End Monitoring Operational
90 days ago
99.99 % uptime
Today
US1 WMIO E2EM Operational
90 days ago
100.0 % uptime
Today
US2 WMIO E2EM Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO E2EM Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO E2EM Operational
90 days ago
99.99 % uptime
Today
AU1 WMIO E2EM Operational
90 days ago
100.0 % uptime
Today
AU2 WMIO E2EM Operational
90 days ago
99.97 % uptime
Today
webMethods.io Embed Operational
90 days ago
100.0 % uptime
Today
US1 WMIO EMBED Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO EMBED Operational
90 days ago
100.0 % uptime
Today
webMethods Cloud Container Operational
90 days ago
100.0 % uptime
Today
US1 WMIO CLOUD CONTAINER Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO CLOUD CONTAINER Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO CLOUD CONTAINER Operational
90 days ago
100.0 % uptime
Today
webMethods Agile Apps Operational
90 days ago
99.97 % uptime
Today
US1 WM AA Operational
90 days ago
99.98 % uptime
Today
EU1 WM AA Operational
90 days ago
99.97 % uptime
Today
webMethods.io API Control Plane Operational
90 days ago
100.0 % uptime
Today
EU3 WMIO APICP Operational
90 days ago
100.0 % uptime
Today
webMethods.io AI Operational
90 days ago
100.0 % uptime
Today
AU2 WMIO AI Operational
90 days ago
100.0 % uptime
Today
EU2 WMIO AI Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
SSL/TLS certificates for webMethods Cloud Container will expire on April 21, 2024. If you are currently using SSL/TLS certificates with webMethods Cloud Container, download the updated certificates from the specified location below and replace your existing certificates before April 21, 2024.

If you do not update your certificates before April 21, 2024, your 2-way transactions will fail and you might experience an SSL handshake error.

Root and intermediate certificates remain unchanged.

AZURE cloud region EU3: Download certificates

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 01, 2024 - 09:17 UTC
On April 24, 2024 from 03:30 to 06:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: MongoDB
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 15, 2024 - 19:28 UTC
On April 24, 2024 from 07:30 to 10:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: MongoDB
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 15, 2024 - 19:28 UTC
On April 24, 2024 from 10:30 to 13:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: MongoDB
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 15, 2024 - 19:28 UTC
On April 27, 2024 from 02:30 to 05:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: MongoDB version upgrade to 6.0
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 15, 2024 - 13:06 UTC
On April 27, 2024 from 08:00 to 11:00 UTC, Software AG will release webMethods.io Integration 11.0.3. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 15, 2024 - 10:25 UTC
On April 27, 2024 from 08:00 to 11:00 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: MongoDB version upgrade to 6.0
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 15, 2024 - 13:06 UTC
On April 28, 2024 from 02:30 to 05:30 UTC, Software AG will release webMethods.io Integration 11.0.3. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 15, 2024 - 10:25 UTC
On May 04, 2024 from 00:30 to 01:30 UTC, Software AG will release Software AG Cloud 11.0.3. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 23, 2024 - 14:49 UTC
On May 04, 2024 from 02:15 to 03:45 UTC, Software AG will release Software AG Cloud 11.0.3. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 23, 2024 - 14:49 UTC
Update - This maintenance is rescheduled to 04th May 2024 from 02:30 to 08:30 UTC.
Mar 30, 2024 - 04:43 UTC
Update - This maintenance is scheduled on 6th April 2024 from 02:30 to 08:30 UTC
Mar 26, 2024 - 01:53 UTC
Scheduled - As part of Software AG's Azure infrastructure upgrade and optimization, we are replacing existing NAT IP addresses with new NAT IP addresses on all Azure regions.

If you are currently whitelisting IP addresses for webMethods.io Integration, B2B, API Gateway, Developer Portal, or Cloud Container in any Azure region, you must add the new IP addresses listed below before May 03, 2024.

On May 04,2024 at 2:30 a.m. UTC, the new NAT IP addresses will become active and the old IP addresses will stop working. You can remove the old IP addresses at that time.

ACTION REQUIRED: Failure to replace old IP addresses with the new IP addresses listed here could result in inability to use your products.
No changes are made for "Develop Anywhere, Deploy Anywhere", VPC/Spoke, and Hybrid Connectivity IP addresses.

Old NAT IP addresses for East US Virginia Azure US2 for Integration, B2B, API Gateway, Developer Portal, and Cloud Container:
20.81.21.38
20.81.66.217
20.81.68.228
20.81.69.32
20.81.69.99
20.81.69.128
20.81.69.219
20.102.9.104
20.102.9.228
20.232.216.228
20.232.218.247
20.237.83.80
20.237.85.126
20.237.85.203
20.237.86.26
52.191.23.74
52.191.96.56

New NAT IP addresses to add for Integration, B2B, and Cloud Container:
20.62.167.177
20.84.111.154
172.208.64.191
172.203.176.237
172.210.40.138
172.208.65.29

New NAT IP addresses to add for API Gateway and Developer Portal:
172.212.99.239
172.190.97.235
172.174.229.12
172.212.99.121
172.190.98.49
172.174.230.163

Questions or problems: Open a Software AG Global Support incident

Feb 28, 2024 - 12:42 UTC
Update - This maintenance has been rescheduled to May 4th 2024
Apr 03, 2024 - 11:58 UTC
Scheduled - On April 06, 2024 from 02:30 to 05:30 UTC, Software AG will apply a monthly update to webMethods.io Integration 11.0.3. The update will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 20, 2024 - 08:31 UTC
On May 04, 2024 from 04:30 to 05:30 UTC, Software AG will release Software AG Cloud 11.0.3. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 23, 2024 - 14:49 UTC
On May 05, 2024 from 00:30 to 01:30 UTC, Software AG will release Software AG Cloud 11.0.3. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 23, 2024 - 14:49 UTC
On May 05, 2024 from 02:15 to 03:00 UTC, Software AG will release Software AG Cloud 11.0.3. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 23, 2024 - 14:49 UTC
On May 05, 2024 from 02:30 to 05:30 UTC, Software AG will release webMethods.io Integration 11.0.3. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 15, 2024 - 10:25 UTC
On May 05, 2024 from 02:30 to 05:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: MongoDB version upgrade to 6.0
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 15, 2024 - 13:06 UTC
On May 05, 2024 from 03:45 to 04:30 UTC, Software AG will release Software AG Cloud 11.0.3. The release will provide the features and/or fixes described in the associated readme (choose your product and select the Release Readme card).

Downtime: 05 minutes
Other affected components: None
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Posted on Apr 23, 2024 - 14:49 UTC
Update - This maintenance is rescheduled to 11th May 2024 from 02:30 to 08:30 UTC.
Mar 30, 2024 - 04:35 UTC
Update - This maintenance has been rescheduled to 7th April 2024 from 02:30 to 08:30 UTC.
Mar 26, 2024 - 01:35 UTC
Scheduled - As part of Software AG's Azure infrastructure upgrade and optimization, we are replacing existing NAT IP addresses with new NAT IP addresses on all Azure regions.

If you are currently whitelisting IP addresses for webMethods.io Integration, B2B, API Gateway, Developer Portal, or Cloud Container in any Azure region, you must add the new IP addresses listed below before May 10, 2024.

On May 11,2024 at 2:30 a.m. UTC, the new NAT IP addresses will become active and the old IP addresses will stop working. You can remove the old IP addresses at that time.

ACTION REQUIRED: Failure to replace old IP addresses with the new IP addresses listed here could result in inability to use your products.

Note: There are no changes to IP addresses for Integration Develop Anywhere, Deploy Anywhere, Enterprise Plus VPC/Spoke, or Hybrid Connectivity.

Old NAT IP addresses for Australia East Azure AU1 for Integration, B2B, API Gateway, Developer Portal, and Cloud Container:
20.53.108.142
20.53.127.68
20.53.187.102
20.53.188.81
20.92.217.147
20.92.218.43
20.92.218.206
20.92.218.241
20.92.219.60
20.92.219.103
20.92.219.134
20.92.219.148
20.92.219.187
20.92.219.188
20.92.219.197
20.92.220.157
20.92.220.210

New NAT IP addresses to add for Integration, B2B, and Cloud Container:
20.213.12.184
20.211.80.251
20.70.213.130
20.213.8.116
20.211.86.6
20.70.214.81

New NAT IP addresses to add for API Gateway and Developer Portal:
20.11.56.195
20.92.249.245
68.218.152.22
20.11.56.90
20.92.250.46
20.92.224.210

Questions or problems: Open a Software AG Global Support incident

Feb 28, 2024 - 12:51 UTC
Update - This maintenance is rescheduled to 18th May 2024 from 02:30 to 08:30 UTC.
Mar 30, 2024 - 04:47 UTC
Update - This maintenance has been rescheduled to 13th April 2024 from 02:30 to 08:30 UTC
Mar 26, 2024 - 01:47 UTC
Scheduled - As part of Software AG's Azure infrastructure upgrade and optimization, we are replacing existing NAT IP addresses with new NAT IP addresses on all Azure regions.

If you are currently whitelisting IP addresses for webMethods.io Integration, B2B, API Gateway, Developer Portal, or Cloud Container in any Azure region, you must add the new IP addresses listed below before May 17, 2024.

On May 18,2024 at 2:30 a.m. UTC, the new NAT IP addresses will become active and the old IP addresses will stop working. You can remove the old IP addresses at that time.

ACTION REQUIRED: Failure to replace old IP addresses with the new IP addresses listed here could result in inability to use your products.
No changes are made for "Develop Anywhere, Deploy Anywhere", VPC/Spoke, and Hybrid Connectivity IP addresses.

Old NAT IP addresses for West Europe Netherlands Azure EU3 for Integration, B2B, API Gateway, Developer Portal, and Cloud Container:
20.23.218.111
20.23.219.46
20.50.248.10
20.67.120.86
20.82.55.147
20.82.55.190
20.82.55.203
20.82.55.216
20.82.55.228
20.82.55.246
20.101.224.88
20.101.224.105
20.101.224.123
20.101.225.131
20.101.225.191
20.101.226.83
20.101.226.92

New NAT IP addresses to add for Integration, B2B, and Cloud Container:
172.205.186.1
4.180.13.227
20.229.192.27
20.224.32.212
4.180.1.214
20.229.192.56

New NAT IP addresses to add for API Gateway and Developer Portal:
172.211.50.236
172.201.241.44
51.138.74.13
172.211.51.77
172.201.241.142
74.234.129.196

Feb 28, 2024 - 12:23 UTC
Past Incidents
Apr 23, 2024
Completed - The scheduled maintenance has been completed.
Apr 23, 13:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 10:30 UTC
Scheduled - On April 23, 2024 from 10:30 to 13:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: MongoDB
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Apr 15, 19:28 UTC
Completed - The scheduled maintenance has been completed.
Apr 23, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 07:30 UTC
Scheduled - On April 23, 2024 from 07:30 to 10:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: MongoDB
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Apr 15, 19:28 UTC
Completed - The scheduled maintenance has been completed.
Apr 23, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 03:30 UTC
Scheduled - On April 23, 2024 from 03:30 to 06:30 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: MongoDB
Customer actions:
- Read the readme (choose your product and select the Release Readme card) and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Apr 15, 19:28 UTC
Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024
Completed - The scheduled maintenance has been completed.
Apr 13, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 02:30 UTC
Scheduled - On April 13, 2024 from 02:30 to 08:30 UTC, Software AG will deploy an infrastructure release.

Downtime: 01 hour 00 minutes
Other affected components: API Gateway, Developer Portal
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Apr 8, 11:57 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 08:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 02:30 UTC
Update - This maintenance has been rescheduled to start at 2:30 UTC
Mar 23, 07:49 UTC
Scheduled - On April 13, 2024 from 04:30 to 10:30 UTC, Software AG will perform infrastructure update.

Downtime: 01 hour 00 minutes
Other affected components: API Gateway, Developer Portal
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Mar 14, 12:48 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 00:30 UTC
Scheduled - On April 13, 2024 from 00:30 to 06:30 UTC, Software AG will deploy an infrastructure release.

Downtime: 01 hour 00 minutes
Other affected components: API Gateway, Developer Portal
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Apr 8, 11:55 UTC
Completed - The scheduled maintenance has been completed.
Apr 13, 03:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 03:00 UTC
Scheduled - On April 13, 2024 from 03:00 to 03:10 UTC, Software AG will deploy an infrastructure release.

Downtime: No
Other affected components: None
Customer actions: webMethods Cloud Container certificate is set to expire on April 21, 2024. To download latest SSL certificates, please refer notification published.

- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Mar 28, 14:56 UTC
Apr 12, 2024
Completed - The scheduled maintenance has been completed.
Apr 12, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 08:00 UTC
Scheduled - On April 12, 2024 from 08:00 to 09:00 UTC, Software AG will apply a hotfix to 11.0.3. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Apr 11, 02:28 UTC
Completed - [CANCELLED]
The update of SSL cert for webMethods.io Integration and B2B in Azure regions will be done as part of 11.0.3 upgrade.
Please refer status page for 11.0.3 Azure schedule.

Apr 12, 06:22 UTC
Scheduled - The webMethods Integration, B2B, and API Gateway certificates are re-issued and Software AG is updating DNS certificates for these domains:

int-az-us.webmethods.io
um.int-az-us.webmethods.io
apigw-az-us.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before April 12th, 2024, as some workflow/flowservice/API Gateway functions may be affected after April 13th, 2024, at 8:00 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/azure/Azure_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Mar 26, 13:01 UTC
Completed - [CANCELLED]
The update of SSL cert for webMethods.io Integration and B2B in Azure regions will be done as part of 11.0.3 upgrade.
Please refer status page for 11.0.3 Azure schedule.

Apr 12, 06:19 UTC
Update - This maintenance is scheduled on 13th April 2024
Mar 27, 18:13 UTC
Scheduled - The webMethods Integration, B2B, and API Gateway certificates are re-issued and Software AG is updating DNS certificates for these domains:

int-az-au.webmethods.io
um.int-az-au.webmethods.io
apigw-az-au.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before April 12th, 2024, as some workflow/flowservice/API Gateway functions may be affected after April 13th, 2024, at 4:00 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/azure/Azure_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Mar 26, 13:14 UTC
Completed - [CANCELLED]
The update of SSL cert for webMethods.io Integration and B2B in Azure regions will be done as part of 11.0.3 upgrade.
Please refer status page for 11.0.3 Azure schedule.

Apr 12, 06:16 UTC
Update - This maintenance is scheduled on 13th April 2024
Mar 27, 18:17 UTC
Scheduled - The webMethods Integration, B2B, and API Gateway certificates are re-issued and Software AG is updating DNS certificates for these domains:

int-az-eu.webmethods.io
um.int-az-eu.webmethods.io
apigw-az-eu.webmethods.io

If you are currently using SSL/TLS certificates with webMethods.io Integration, B2B, or API Gateway, please follow these steps before April 12th, 2024, as some workflow/flowservice/API Gateway functions may be affected after April 13th, 2024, at 02:30 AM UTC.
1. Back up your existing webmethods.io domain certificate
2. Download the updated certificate from https://aws-azure-certificates.s3.us-west-2.amazonaws.com/azure/Azure_certificate_2024.zip
3. Replace your existing certificate
Note: Other DNS certificates in existing SSL/TLS certificates are still valid, and root and CA certificates remain unchanged.
Questions or problems: Open a Software AG Global Support incident

Mar 26, 13:17 UTC
Completed - The scheduled maintenance has been completed.
Apr 12, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 02:30 UTC
Scheduled - On April 12, 2024 from 02:30 to 03:30 UTC, Software AG will apply a hotfix to webMethods.io Integration 11.0.3. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions: None

Questions or problems: Open a Software AG Global Support incident

Apr 11, 02:23 UTC
Apr 11, 2024

No incidents reported.

Apr 10, 2024
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 04:00 UTC
Scheduled - On April 10, 2024 from 04:00 to 06:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Apr 9, 13:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 04:00 UTC
Scheduled - On April 10, 2024 from 04:00 to 06:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Apr 9, 13:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 04:00 UTC
Scheduled - On April 10, 2024 from 04:00 to 06:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Apr 9, 13:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 04:00 UTC
Scheduled - On April 10, 2024 from 04:00 to 06:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Apr 9, 13:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 04:00 UTC
Scheduled - On April 10, 2024 from 04:00 to 06:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Apr 9, 13:11 UTC
Completed - The scheduled maintenance has been completed.
Apr 10, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 04:00 UTC
Scheduled - On April 10, 2024 from 04:00 to 06:00 UTC, Software AG will apply a hotfix to webMethods.io API Gateway 11.0.0. The hotfix will address the issues described in the associated readme (choose your product and select the Release Readme card).

Downtime: No
Other affected components: None
Customer actions:
- Read the readme and perform any required actions
- If your company whitelists IP addresses, see webMethods.io IP Addresses

Questions or problems: Open a Software AG Global Support incident

Apr 9, 13:11 UTC
Apr 9, 2024
Resolved - The systems are back to normal.
Apr 9, 10:38 UTC
Monitoring - We have seen disturbance to webMethods.io Integration services in Asia Pacific Sydney AWS AU2 region. We have applied a fix and monitoring the system.
Apr 9, 10:12 UTC
Resolved - We have seen disturbance to webMethods.io Integration services in Asia Pacific Sydney AWS AU2 region. The system is back to normalcy
Apr 9, 10:35 UTC
Resolved - We have seen disturbance to webMethods.io Integration services in Asia Pacific Sydney AWS AU2 region. The system is back to normalcy
Apr 9, 10:34 UTC
Resolved - This incident has been resolved.
Apr 9, 10:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 10:09 UTC
Investigating - We are currently investigating this issue.
Apr 9, 09:27 UTC
Resolved - This incident has been resolved.
Apr 9, 04:39 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 04:39 UTC
Investigating - We are currently investigating this issue.
Apr 9, 00:06 UTC
Resolved - This incident has been resolved.
Apr 9, 04:39 UTC
Investigating - We are currently investigating this issue.
Apr 9, 00:06 UTC
Resolved - This incident has been resolved.
Apr 9, 04:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 9, 04:35 UTC
Investigating - We are currently investigating this issue.
Apr 9, 00:06 UTC
Resolved - This incident has been resolved.
Apr 9, 04:35 UTC
Investigating - We are currently investigating this issue.
Apr 9, 00:06 UTC